Brian Johnson Email & Phone Number
@atriohp.com
LinkedIn matched
Who is Brian Johnson? Overview
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Brian Johnson is listed as A passionate leader with 15 years of leadership experience at Clearlink, a company with 1215 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at atriohp.com and a matched LinkedIn profile for Brian Johnson.
Brian Johnson previously worked as Medicare sales supervisor at Clearlink and Director of Telesales and BPO Manager at Atrio Health Plans.
Email format at Clearlink
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AeroLeads found 1 current-domain work email signal for Brian Johnson. Compare company email patterns before reaching out.
About Brian Johnson
As the Director of Telesales and BPO Manager at ATRIO Health Plans, I oversaw the opening and operation of a new call center and built a book of business generating 20 million in annual revenue. I am passionate about delivering excellent service and ensuring customer satisfaction and retention. With 15+ years of leadership experience, I have developed and honed skills in customer service management, sales support, broker services, and vendor management. I have collaborated and problem-solved with internal and external stakeholders to meet and exceed organizational and personal goals. I have also designed and delivered curriculum for sales skill development and motivated and influenced my teams with exceptional communication skills.
Listed skills include Call Centers, Coaching, Human Resources, Strategic Planning, and 4 others.
Brian Johnson's current company
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Brian Johnson work experience
A career timeline built from the work history available for this profile.
Director Of Telesales And Bpo Manager
Stood up new call center and built an internal sales team while driving sales with our BPO for overflow sales calls. Doubled AEP, OEP and T65 (Turning 65) Medicare sales YOY internally. Built a Medicare book of business that generated 20 million in annual revenue
Sales Support (Vendor Manager)
Oversee a 3rd party vendor's performance of our Medicaid and Medicare eligibility contact center.
Broker Services Manager
Responsible for supporting 15,000 licensed Medicare Brokers across 25 states
Cs Operations Manager
Managed 100+ employees across 3 call centersOwned the Advanced resolution department directly reporting to the CEO
Leadership And Agent Development Trainer
Trained and developed new supervisors on coaching and agent development
Learning And Performance Trainer
Ce Commercial Sales Supervisor
Location Manager
- Location Manager (12/2014 - current)Responsible for managing and coaching a team of frontline sales representatives and ensuring high customer satisfaction levels.
- Coach agents to ensure sales and customer service process is followed
- Deliver trainings for specific products and sales theory to increase agent knowledge
- Coach low performing agents and provide verbal and written goalsTeam Performance Leader/Trainer (10/2012 - 12/2014)Responsible for managing a team of VCSR’s, while leading new hire sales training. Redesigned training.
- Train new hires in rental process, job expectations and service based sales process
- Personally develop team to reach an above standard SRPD and CSAT
Supervisor/Trainer
- Supervisor/Trainer for 1-800-MEDICARE (9/2010 – 10/2012)Responsible for development and coaching of CSRs to assure productivity, and customer service quality levels.
- Personally develop team to reach an above standard scorecard in AHT, Quality and Customer Service
- Ensures completion of assigned projects and departmental goals in a timely manner.
- Utilize Behavioral Analytics Personality software to improve customer service skills
- Work closely with Management and HR in regards to warnings and terminations
- Developed agents understanding of personality types to enhance customer experience Customer Service/Training Assistant (8/2008 -9/2010)Responsible for taking incoming calls for our 1-800-MEDICARE contract and provided.
Division Manager
- Personally work with client’s finances and help them become debt free and on track to retire.
- Create and present different PowerPoint presentations to clients and Primerica agents
- Provide financial education presentations to individuals or to groups
- Enter client data and provide the best financial solution possible
- Coordinate and schedule interviews by phone or in person
- Train and develop agents to work independently
Installer Ii
- Responsible for:
- Trouble shoot any issues for homes or businesses
- Installation of video, data, email, anti-virus software and wireless home networking
- Assist with trouble calls from the house to the first active amplifier
- Provide excellent customer service and meet the needs of the customer
Installer Ii
- Responsible for:
- Trouble shoot any issues for homes or businesses
- Installation of video, data, email, anti-virus software and wireless home networking
- Assist with trouble calls from the house to the first active amplifier
- Provide excellent customer service and meet the needs of the customer
Colleagues at Clearlink
Other employees you can reach at clearlink.com. View company contacts for 1215 employees →
Malorie Nickle
Colleague at Clearlink
Salt Lake City Metropolitan Area, United States
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BH
Based History
Colleague at Clearlink
Provo, Utah, United States, United States
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AH
Aaron Henrie
Colleague at Clearlink
Wallsburg, Utah, United States, United States
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TD
Thorpe Daley Pmp, Psm
Colleague at Clearlink
Raleigh, North Carolina, United States, United States
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DR
Danni R.
Colleague at Clearlink
Vineyard, Utah, United States, United States
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HN
Hailee Ngu
Colleague at Clearlink
Salt Lake City Metropolitan Area, United States
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JR
James Ridley
Colleague at Clearlink
Greater Tampa Bay Area, United States
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LV
Luis Vihern
Colleague at Clearlink
Salt Lake City Metropolitan Area, United States
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CW
Cameron Wright
Colleague at Clearlink
Rochester, New York, United States, United States
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KC
Kayla Cross
Colleague at Clearlink
Bountiful, Utah, United States, United States
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Frequently asked questions about Brian Johnson
Quick answers generated from the profile data available on this page.
What company does Brian Johnson work for?
Brian Johnson works for Clearlink.
What is Brian Johnson's role at Clearlink?
Brian Johnson is listed as A passionate leader with 15 years of leadership experience at Clearlink.
What is Brian Johnson's email address?
AeroLeads has found 1 work email signal at @atriohp.com for Brian Johnson at Clearlink.
Where is Brian Johnson based?
Brian Johnson is based in Phoenix, Arizona, United States while working with Clearlink.
What companies has Brian Johnson worked for?
Brian Johnson has worked for Clearlink, Atrio Health Plans, Centene Corporation, Ring, and Waste Management.
Who are Brian Johnson's colleagues at Clearlink?
Brian Johnson's colleagues at Clearlink include Malorie Nickle, Based History, Aaron Henrie, Thorpe Daley Pmp, Psm, and Danni R..
How can I contact Brian Johnson?
You can use AeroLeads to view verified contact signals for Brian Johnson at Clearlink, including work email, phone, and LinkedIn data when available.
What skills is Brian Johnson known for?
Brian Johnson is listed with skills including Call Centers, Coaching, Human Resources, Strategic Planning, Account Management, Team Building, Customer Service, and Customer Satisfaction.
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