Brian Stephens Email & Phone Number

Glen Allen, Virginia, United States

Richmond, Virginia, United States

Glen Allen, VA

Consultant specializing in applying cutting edge analytics to solve client problems. Focused on developing credit strategies and machine learning risk models. Expertise in Marketing, Credit Policy, Customer Management and Collections.

Richmond, Virginia Area

• Superprime Card Customer Management
• Developed purchase level financing functionality
• Owned proactive and reactive Credit Line Increase strategy

Richmond, Virginia Area

• Superprime Direct Mail Acquisitions
• Increased accounts booked by almost 5x from 2011 to 2014 through population expansions, improved valuations, and model optimizations
• Oversaw and optimized a $50-75M marketing budget

Richmond, Virginia Area

• Rewards Strategy and Marketing
• Managed over a $1B rewards liability for multiple credit cards businesses
• Developed strategies for new credit card reward product to ensure product viability

Richmond, Virginia Area

• Collections and Recoveries
• Redesigned debt sales process which led to the sale of billions in charged off debt during the 2007-2008 recession
• Owned the segmentation process for recoveries direct mail, which increased liquidation rates by 1-3%.