K12 Private School Teacher, IGCSE World History, AP Economics, AP Geography, English Literature, English Writing, English Reading, Debating, Interview and Presentation Preparation, Book Club, MAP test prep, SAT prep, ACT prep

-teach Levels 1-2 General Assessment Certificate (GAC) program courses to grade 10 to 12 Chinese high school students, including English, Science, Business Communications and Computer Technology-GAC is a university prep program that provides international students whose first language isn’t English with the academic knowledge, independent learning skills, English language skills and confidence to enter and successfully complete a university degree in North America

Achievements-voted best teacher by students, received Honorary Credential from the school for teaching excellenceResponsibilities-teach Levels 1-2 General Assessment Certificate (GAC) program courses to grade 10 to 12 Chinese high school students, including English, Business Communications and Computer Technology

Achievements-taught after-school tech camp for K-12 students at Delta School District-expanded implementation of WordPress/BuddyPress-based Learning Portal and Content Management System for 5,000+ users at 3 school districts and 2 colleges, allowing better opportunities for students, teachers, faculty and staff to connect, collaborate, share and be inspired through blogs, digital portfolios and collaborative projects.-led pro-d workshops for teachers/administrators on digital portfolios, social media and education technology-attended 2014 ERAC Conference in Richmond, BC focused on integrating technology in education

Achievements-trained staff on Argos Reports, Tableau, Banner Student Information System-cofounder of support group for faculty teaching online using Moodle 2.3 Learning Management System-presented workshop to faculty on how to use Camtasia Studio to create instructional videos-created, presented Social Media Bootcamp for higher education researchers at the CIRPA 2011 Conference in Fredericton, N.B.-assisted faculty with creation of student, course and program learning outcomes, developing appropriate measurement tools to assess outcomes, component of NWCCU accreditation process of Capilano University-utilized MS Access/MS Excel/SQL and Data Warehouse to provide broad range of analytical support for effective information use to various administrative areas related to enrolment management, strategic planning, accountability reporting, and learning outcomes assessment.-member of Senate Academic Planning and Assessment Committee, helped prepare Academic Plan

Achievements:-successfully implemented team-based,multi-million dollar, ERP/CIS software projects for public utilities and municipal government client sites in USA (CRPUD, MWE, City of Portland, Prince William County) and Bermuda (BELCO). BELCO project awarded “Best CIS Implementation” in 2010 by CS Week. -facilitated business process review sessions (gap analysis), results used to improve organizational performance by moving paper-based processes online, increase task automation, eliminate redundant/unnecessary processes thus allowing staff to spend more time caring for customers-trained hundreds of unionized public utility and municipal staff on the configuration and utilization of Cayenta Utilities CRM and Billing software as well as related components including Cognos Business Analytics and Actuate Reports-managed a team of software testers at the client site leading them through scenario-based functional and integrated testing, data conversion and analysis, custom modifications, SQL queries, debugging

Achievements:-proposed, implemented corporate wiki to replace intranet and more effectively capture and disseminate organizational knowledge; applauded by CEO for “being innovative.”-implemented, administered first Learning Management System (Akuter) for 600 employees in 50 North American branches; created courses, assessments and training materials-taught four day Eclipse ERP software course to over one hundred US and Canadian Branch Managers, Operation Managers and Customer Sales Representatives; addressed identified skill gaps-collaborated with subject matter experts to create Camtasia training videos of key business processes. -implemented Bridgit web-conferencing throughout company to improve collaboration-created, taught new hire orientation and onboarding program, taught using SMARTBoards-created two new SMARTBoard equipped training facilities in Reno, NV and Burnaby, BC

Achievements:- shifted customer support to webcast model, resulting in a significant decrease in travel expenses and productive time lost due to travel (600 accounts spread across 4 provinces serviced by 2 individuals)- created a technology implementation process based on project management principles resulting in faster, smoother product implementations with more satisfied clients as an end result- created customized courses correlated to provincial learning objectives, one year before parent company in the USA adopted this approachResponsibilities:- planning and coordinating the implementation of web - based education software and technology solutions for school districts, colleges and community-based organizations across Western Canada- training clients using webcasts and onsite workshops, creating training materials- making product presentations at trade shows and conferences

Achievements:- taught, certified over 1,500 students in TESOL- opened, managed first Vancouver office- promoted to Lead Trainer after second courseResponsibilities:- hiring, training, supervising trainers for ESL certification course- teaching, managing five day ESL certification course in sixteen cities across Canada, three courses per month- conducting weekly information sessions, marketing