Graphic Designer And Member/Mission Support Liaison
Integrated Training Solutions (Its)/General Dynamics It
Falls Church, Va
In the position of Graphic Designer, my primary function was to design the National Language Service Corps’ (NLSC) quarterly national newsletter, newsletters for six regional chapters, and invitations and programs for regional chapter events. I also edited photos to be displayed on both the NLSC’s Facebook page and Member’s 24/7 SharePoint site, and performed any other graphic related tasks as necessary.In the position of Member/Mission Support Liaison, I functioned in a team environment to administer support to the National Language Service Corps’ (NLSC) volunteer force of over 8,900 members. I provided assistance to support, retain, and expand a subset of approximately 1,200 NLSC volunteer members. I supplied customer service to members through emails and phone calls by providing members with membership information, answering questions, and facilitating transmission of members’ information and general inquiries from membership to respective departments. I also collaborated with a team of functional areas (such as Human Resources, Testing, and Training) to deploy members on interpretation and translation missions for government and Department of Defense (DoD) agencies.