I am a support specialist, with a proven track record of ensuring clients can use products with ease and to their full functionality. I excelled at troubleshooting software related issues, as well as hardware expertise. I have experience working person to person and with large companies with as many as 10,000 employees. I possess exceptional customer service and communication skills, with years of delivering exemplary experiences during every interaction. My passion is to always find the best solutions to any issue to ensure the complete satisfaction of clients and the improvement of business processes. Specialties include Great Interpersonal skills, Analytical problem solving, Team training, working with and leading teams, and Management.Key Skills:• Exceptional Customer Service.• Analytical problem solving.• Great Interpersonal skills.• Troubleshooting.• Communication skills.• Improvement of business processes.• Team training.• Working with and leading teams.• Management.• Exceeding performance goalsMost of my unique career has been in customer/client service with other areas of focus being management, and education. My diverse background includes analytical problem solving, Team management and development, and leading teams to maximize their potential. I also deliver High quality service with high customer/client satisfaction creating many company promoters.In addition to achieving High customer/client satisfaction by always finding the best solution, my core competencies include process improvement and team building. My expertise includes handling escalated issues with calm and integrity while exceeding performance goals.