Gainsight

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At Gainsight, our mission is to be living proof you can win in business while being human first. Gainsight, the world’s leading Customer Success platform, helps businesses drive efficient growth by unifying the post-sales customer journey. Our innovative suite of solutions—including customer success, customer education, product experience, community management, and conversational AI insights—are trusted by companies of all sizes and industries, including nearly 200 publicly traded organizations. With Gainsight, businesses can leverage AI-driven insights from real-time customer interactions to enhance engagement, improve retention, and drive expansion. Our platform makes it easier for customer success, product, and community teams to scale efficiently and gain a holistic view of their customers, driving product adoption and building thriving customer communities. Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition for our product and engineering advancements. A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, and India. Gainsight received the top spot in Glassdoor's Best Places to Work for 2023. It has also been named as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.
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Gainsight Named a Leader in Customer Success Platforms Report by Top Analyst Firm - GlobeNewswire

Gainsight Named a Leader in Customer Success Platforms Report by Top Analyst Firm GlobeNewswire

Gainsight Founder Nick Mehta Names Hand-Picked Successor Chuck Ganapathi as CEO - Yahoo Finance

Gainsight Founder Nick Mehta Names Hand-Picked Successor Chuck Ganapathi as CEO Yahoo Finance

From insight to impact: the AI playbook for customer success - Raconteur

From insight to impact: the AI playbook for customer success Raconteur

Gainsight acquires Seattle startup Skilljar to bolster customer success platform - GeekWire

Gainsight acquires Seattle startup Skilljar to bolster customer success platform GeekWire

Nick Mehta names Chuck Ganapathi as Successor at Gainsight - - Enterprise Times

Nick Mehta names Chuck Ganapathi as Successor at Gainsight - Enterprise Times

Gainsight Launches Atlas: A New Generation of AI Agents for Customer Retention and Growth - GlobeNewswire

Gainsight Launches Atlas: A New Generation of AI Agents for Customer Retention and Growth GlobeNewswire

Gainsight - Via Ritzau

Gainsight Via Ritzau

Gainsight Acquires Skilljar, Enabling Learning Everywhere - Yahoo Finance

Gainsight Acquires Skilljar, Enabling Learning Everywhere Yahoo Finance

Gainsight Launches AI Agent for Slack, Enabling Every Employee to Turn Customer Insights into Revenue Opportunities - Yahoo Finance

Gainsight Launches AI Agent for Slack, Enabling Every Employee to Turn Customer Insights into Revenue Opportunities Yahoo Finance

Gainsight makes another acquisition, this time UpdateAI - - Enterprise Times

Gainsight makes another acquisition, this time UpdateAI - Enterprise Times

Wilson Sonsini Advises Skilljar on Acquisition by Gainsight - Wilson Sonsini

Wilson Sonsini Advises Skilljar on Acquisition by Gainsight Wilson Sonsini

SAP Enhances SAP Sales Cloud Journey with Gainsight for Increased Retention and Revenue Growth - SAP News Center

SAP Enhances SAP Sales Cloud Journey with Gainsight for Increased Retention and Revenue Growth SAP News Center

Gainsight CEO Nick Mehta Shares His Top 10 Mistakes In 10 Years: Part 2 (Pod 657 + Video) - SaaStr

Gainsight CEO Nick Mehta Shares His Top 10 Mistakes In 10 Years: Part 2 (Pod 657 + Video) SaaStr

Gainsight Report Finds Nearly Half of SaaS Companies Focused on Digital Customer Success To Drive Scale and Efficiency - Directors Club News -

Gainsight Report Finds Nearly Half of SaaS Companies Focused on Digital Customer Success To Drive Scale and Efficiency Directors Club News -

Gainsight Pulse - towards a digital, enterprise-wide strategy for customer success - Diginomica

Gainsight Pulse - towards a digital, enterprise-wide strategy for customer success Diginomica

Gainsight Completes Two Acquisitions To Accelerate The Future Of Customer Communities - GlobeNewswire

Gainsight Completes Two Acquisitions To Accelerate The Future Of Customer Communities GlobeNewswire

Gainsight Extends Leadership in Human-First AI with Strategic Acquisition of Staircase AI - Yahoo Finance

Gainsight Extends Leadership in Human-First AI with Strategic Acquisition of Staircase AI Yahoo Finance

Gainsight Named a Leader in 2024 Gartner® Magic Quadrant™ for Customer Success Management Platforms - GlobeNewswire

Gainsight Named a Leader in 2024 Gartner® Magic Quadrant™ for Customer Success Management Platforms GlobeNewswire

Gainsight and Productboard Partnership Puts Customers at the Center of All Product Decisions - EIN News

Gainsight and Productboard Partnership Puts Customers at the Center of All Product Decisions EIN News

The Top 10 Customer Success Metrics Investors Really Care About in 2025 with Gainsight’s CEO Nick Mehta - SaaStr

The Top 10 Customer Success Metrics Investors Really Care About in 2025 with Gainsight’s CEO Nick Mehta SaaStr

Gainsight Announces New UI and Product Capabilities to Bring Customer Success Technology Into the Next Generation - Yahoo Finance

Gainsight Announces New UI and Product Capabilities to Bring Customer Success Technology Into the Next Generation Yahoo Finance

Vista Equity Partners Backs Business Software Company Gainsight - Private Equity Insights

Vista Equity Partners Backs Business Software Company Gainsight Private Equity Insights

Nick Mehta, CEO of Gainsight, and Jason Lemkin, CEO of SaaStr: Answer Your Top 10 2024 Customer Success Questions - SaaStr

Nick Mehta, CEO of Gainsight, and Jason Lemkin, CEO of SaaStr: Answer Your Top 10 2024 Customer Success Questions SaaStr

Wilson Sonsini Advises Gainsight in Sale to Vista Equity Partners - Wilson Sonsini

Wilson Sonsini Advises Gainsight in Sale to Vista Equity Partners Wilson Sonsini

5 Predictions about the Future of Customer Success in 2024 with Gainsight CEO Nick Mehta and SaaStr CEO Jason Lemkin - SaaStr

5 Predictions about the Future of Customer Success in 2024 with Gainsight CEO Nick Mehta and SaaStr CEO Jason Lemkin SaaStr

Gainsight acquires Skilljar to combine customer education with success - - Enterprise Times

Gainsight acquires Skilljar to combine customer education with success - Enterprise Times

Interview With Gainsight’s COO & President Chuck Ganapathi And SAP’s Senior Vice President, CX Solution Management Nitin Badjatia About The Strategic Partnership - Pulse 2.0

Interview With Gainsight’s COO & President Chuck Ganapathi And SAP’s Senior Vice President, CX Solution Management Nitin Badjatia About The Strategic Partnership Pulse 2.0

Net retention and customer success: Gainsight CEO Nick Mehta on winning at SaaS - McKinsey & Company

Net retention and customer success: Gainsight CEO Nick Mehta on winning at SaaS McKinsey & Company

The growth of customer success - an interview with Nick Mehta, CEO of Gainsight - Diginomica

The growth of customer success - an interview with Nick Mehta, CEO of Gainsight Diginomica

Dan Steinman, Chief Customer Officer @ Gainsight: Sales & Customer Success: Where’s The Line? (Video + Transcript) - SaaStr

Dan Steinman, Chief Customer Officer @ Gainsight: Sales & Customer Success: Where’s The Line? (Video + Transcript) SaaStr

Gainsight Raises $52 Million in Series E Funding to Build the Customer Success Network - GlobeNewswire

Gainsight Raises $52 Million in Series E Funding to Build the Customer Success Network GlobeNewswire

Why Gainsight acquired Aptrinsic. - Lightspeed Venture Partners

Why Gainsight acquired Aptrinsic. Lightspeed Venture Partners

Vista Equity Acquires Customer Success SaaS Software Provider Gainsight - - ChannelE2E

Vista Equity Acquires Customer Success SaaS Software Provider Gainsight - ChannelE2E

Skilljar acquired by San Francisco-based company - The Business Journals

Skilljar acquired by San Francisco-based company The Business Journals

Ask-Me-Anything with Allison Pickens, Gainsight COO - getlatka.com

Ask-Me-Anything with Allison Pickens, Gainsight COO getlatka.com

Gainsight makes double acquisition to strenghten customer platform - - Enterprise Times

Gainsight makes double acquisition to strenghten customer platform - Enterprise Times

Customer Success Startup Gainsight Acquired By Vista At $1.1 Billion Price Tag - Forbes

Customer Success Startup Gainsight Acquired By Vista At $1.1 Billion Price Tag Forbes

Gainsight Revenues Above $50m, Burning $1-2m Per Month, Will Hit $100m In 2020 - getlatka.com

Gainsight Revenues Above $50m, Burning $1-2m Per Month, Will Hit $100m In 2020 getlatka.com

Gainsight Unveils the Customer Cloud, the Future of Customer Success Technology - Koreabizwire

Gainsight Unveils the Customer Cloud, the Future of Customer Success Technology Koreabizwire

Vista Equity Partners takes Gainsight in $1.1B deal - The Business Journals

Vista Equity Partners takes Gainsight in $1.1B deal The Business Journals

How Second-Time CEO Nick Mehta of Gainsight Is Leading the Customer Success Platform to $1 Billion - The Software Report

How Second-Time CEO Nick Mehta of Gainsight Is Leading the Customer Success Platform to $1 Billion The Software Report

This $400 million startup saw most of its growth in the last 2 years by focusing on one area - businessinsider.com

This $400 million startup saw most of its growth in the last 2 years by focusing on one area businessinsider.com

Silicon Valley tech company doubling Phoenix office - The Business Journals

Silicon Valley tech company doubling Phoenix office The Business Journals

Gainsight opens new office in Hyd - BizzBuzz

Gainsight opens new office in Hyd BizzBuzz

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