Greg Higham Email and Phone Number
Greg Higham work email
- Valid
- Valid
- Valid
- Valid
- Valid
Greg Higham personal email
Greg Higham phone numbers
35-year Silicon Valley technology executive who has enabled growth for business of all sizes and industries, from public companies to start-ups. He brings a compelling record of success, focusing on technology vision, customer service, strategy, world-class technology infrastructures, global operations management, mergers & acquisition integration and scalable business growth. Greg’s strategic mindset of revenue growth, optimization of technology investments and a deep understanding of customer service provides a unique lens for today’s business landscape.Navigating the technology challenges of fast growth, Greg is an IT executive who partners with all aspects of business to fuel growth. Most recently, as Malwarebytes CIO, he helped grow the company to more than $250M in revenue and prepare for a strategic exit in the future. As CIO of Marketo, he helped navigate a successful IPO and subsequent sale to Vista Equity Partners for $1.8 billion by tapping his experience in operations management, business process reengineering, customer service, security and governance. He co-founded Periscope Group, where he put into action a powerful combination of technology experience and business acumen to successfully deliver a complete digital transformation. He has honed his leadership skills and deep industry knowledge in senior leadership roles across many fast-growing global organizations, including Witness Systems, FrontRange Solutions, Epiphany, Inovis, Peregrine Systems, Harbinger, Premenos and Tandem Computers. Greg earned a degree in Computer Technology from CDI, San Francisco and is also a graduate of Stanford University's Professional Education program.
-
PartnerStratafusion Group Aug 2018 - PresentLos Gatos, California, UsOct 2023- present: Interim CIO @ Everfox. Brought in by TPG to lead the implementation of all applications and infrastructure required to technologically stand up this company following a private equity carve out (Francisco Partners/Forcepoint --> TPG/Everfox), all under the time pressures of a step-down Transition Services Agreement (TSA). More than 50+ concurrent projects being delivered on time & budget, including ERP (Oracle Fusion), HRM (Workday), CRM (Salesforce), PSA (Certinia) and related supporting apps & infrastructure, as well as begin building the leadership & technical team to take the company forward.
-
AdvisorGainsight Jun 2015 - PresentSan Francisco, California, Us -
Chief Information Officer & EvpMalwarebytes Jul 2018 - Aug 2023Santa Clara, Ca, UsGlobal responsibility for all Security, Information Technology, and Business Applications functions across this industry leading SaaS Security company. -
Ceo, Co-FounderPeriscope Group Nov 2016 - Jun 2018Danville, California, UsPeriscope Group provides information, resources, and compassionate legal counsel, advocating on behalf of those facing injustice due to prescription drug complications and medical device failures. Built out the digital landscape for this historically analog (television) business model. Successfully drove increasing revenue and transitioned to co-founder to take forward. -
Chief Information Officer & Svp ItMarketo Jun 2012 - Oct 2016San Jose, California, UsLed all Information Technology and Facilities functions for this $280M+ public international software company providing the leading SaaS Marketing Automation solutions. Helped scale the company from 22 customers & 12 employees, to more than 5,000 customers & 1,000 employees.• Led compliance efforts (SOX) in preparation for successful initial public offering (May, 2013 IPO).• Drove an integrated application architecture to ensure a single version of the truth & harness the power of company data, enabling faster, more accurate business decisions.• Consolidated/optimized vendors, negotiating favorable terms that resulted in multimillion-dollar cost savings.• Reduced overhead more than 20% by streamlining and automating routine operations.• Strengthened corporate environment by creating a security program that enhanced company networks, encrypted data at rest & in transit, and rolled out multi-factor authentication for all critical applications.• Regularly briefed Board of Directors on company-wide security & compliance initiatives with zero breaches.• Managed real estate portfolio (12+ locations in 9 countries) & oversaw all corporate expansion projects.• Helped drive annual revenue growth from $33M to nearly $300M.• Successful sale to Vista Equity Partners for $1.8B (August 2016). -
Chief Information Officer & Vp Saas OperationsFrontrange Solutions Aug 2008 - Jun 2012Milpitas, Ca, UsFrontRange is a leading provider of Hybrid Service Management (ITSM & SaaS IT Service Management) and Client Management software solutions for organizations of all sizes. Brought in to help evolve company from on-premise to SaaS business model.• Built SaaS Operations team from the ground up, delivering 99.999% uptime from inception.• Successfully migrated from archaic ERP system to SaaS cloud solution (NetSuite) in less than 4 months.• Delivered best in class sales force automation solution (Salesforce) to enable effective sales visibility/results.• Reduced recurring IT costs by more than $1M first year, with continual improvements ongoing.• Implemented HR management (Success Factors), substantially improving employee performance reporting.• Built/deployed web based executive dashboard with real-time business metrics from across the organization.• Quick and complete integration of UK and German company acquisitions. -
Chief Information Officer & Vp ItWitness Systems 2005 - 2007Brought in to provide strategic vision and IT leadership for this $250M public software company.• Headed global facilities organization providing for 1,000+ employees in 26 locations across 12 countries.• Led business optimization team delivering enterprise process reengineering and project management.• Upgraded global network to IP-based environment (MPLS) enabling VoIP and video conferencing.• Spearheaded project that reduced telecommunications costs by more than $700K annually.• Transitioned company from manual product fulfillment to electronic software distribution.• Focused the IT organization on Sarbanes-Oxley initiatives and delivered 100% IT compliance.• Participated in mergers, acquisitions, and integrations, followed with expedient integrations• Successful sale to Verint for $1B (June 2007)
-
Vice President, Worldwide Technical SupportEpiphany 2003 - Sep 2005San Francisco, UsRecruited to transform the global support organization for this $100M public software company.• Improved customer satisfaction 18%+ by building a scalable, customer-focused organization.• Utilized offshore resources to enable follow-the-sun (24/7) global customer coverage.• Added business value by offering premium support options that minimized maintenance concessions.• Delivered knowledge management solution enabling search and web self-service functionality.• Generated $32M annual maintenance revenue under budget and above margin targets.• Successful sale to SSA Global 2005 -
Vice President, Customer Service Global OperationsInovis 2002 - 2003Gaithersburg, Md, UsRecruited by the CEO of Inovis to join the executive team of this $120M private e-commerce company.• Held responsibility for the 110-person globally distributed Customer Service operation.• Increased customer retention from 86% to 98% by focusing on customer loyalty and satisfaction.• Envisioned and drove world-class global infrastructure for multiple service centers.• Improved visibility and profitability of business operations by building a metrics-centric organization.• Generated $42M annual maintenance and services with $12M budget responsibility. -
Area Vice President, Worldwide Technical SupportPeregrine Systems 2001 - 2002UsAcquired Harbinger in 2001. Promoted to lead global technical support operations for the entire Harbinger product line.• Worked with executive counterparts to fully integrate Peregrine, Remedy and Harbinger support operations.• Built operations center in Singapore to service APAC region and enable 24x7 support worldwide.• Implemented customer service best practices (ITIL) to establish global support standards.• Improved customer satisfaction, retention, and renewal rates through organizational restructuring. -
Sr. Director, Information Technology Operations & Sr. Director, Enterprise Customer SupportHarbinger Corporation 1999 - 2001Alpharetta, UsAcquired Premenos in 1999. Senior Director, Enterprise Technical Support (2000 – 2001)• Offered the opportunity to lead the customer-facing business unit to broaden operations experience.• Member of executive team that made key decisions on CRM, PBX, and Web self-service solutions.• Managed budget of $2M and 35 technical support engineers in geographically distributed operations.Senior Director, Information Technology Operations (1999 – 2000)• Promoted by the Harbinger CIO to run global IT operations of the combined companies.• Directed all IT Operations for this $150 million B2B electronic commerce market leader.• Managed IT budget of $6M, 40 staff members, and a team of 6 front-line managers.• Led team responsible for the successful IT integration of worldwide acquisitions.• Deployed leading enterprise applications (ERP, SFA) for 1,000+ users across 15 global locations.• Improved productivity by delivering full collaboration suite (audio, data, and video) to the business. -
Director, Information Technology OperationsPremenos Corp 1996 - 1999Director, Information Technology Operations (1998 – 1999)• Promoted to provide IT strategy, leadership, and direction to facilitate rapid business growth.• Developed an enterprise-wide technology vision aligned with the organization’ business plan.• Standardized proven technologies, substantially improving system availability and user productivity.• Managed large and complex IT projects, consistently delivering quality results on time/under budget.• Awarded the “Presidents Club/Winners Circle” (historically reserved for outstanding achievement in sales) in recognition of exceptional IT contribution to the success of the sales organization results (revenue).Manager, LAN/PC Team (1996 – 1998)• Joined fast growth technology company to provide additional management in IT organization.• Responsible for 25+ Windows NT / Novell NetWare servers and 300+ PCs distributed globally.• Stabilized corporate network and implemented redundant systems to ensure 24x7 reliability. -
Sr. Network Engineer/Team LeadSutter Health 1993 - 1996Sacramento, California, Us• Managed the IT elements of a $75M strategic realignment project across 2 hospitals.• Led the system-wide technology migration from mini system/mainframe to robust client-server solutions. -
Field EngineerTandem Computers 1986 - 1993Installed and supported the entire line of Tandem Computers hardware and software solutions for several prominent enterprise customers, including; Pacific Bell (E911), Bank of America and Wells Fargo (ATM networks), Chevron (Retail POS Authorization Network), and the U. S. Navy (Pacific Fleet Supply), while the company grew to more than $1B in annual revenue.
Greg Higham Skills
Greg Higham Education Details
-
Stanford University Professional EducationInformation Technology
Frequently Asked Questions about Greg Higham
What company does Greg Higham work for?
Greg Higham works for Stratafusion Group
What is Greg Higham's role at the current company?
Greg Higham's current role is StrataFusion Partner and CIO for Hire | Advisor | Investor.
What is Greg Higham's email address?
Greg Higham's email address is gh****@****tes.com
What is Greg Higham's direct phone number?
Greg Higham's direct phone number is +165074*****
What schools did Greg Higham attend?
Greg Higham attended Stanford University Professional Education.
What skills is Greg Higham known for?
Greg Higham has skills like Leadership, It Strategy, Information Technology, Business Transformation, Mergers, Data Center, Executive Management, Business Applications, Consultancy, Business Acumen, Business Development, Business Solutions.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial