Brian Bennett Email & Phone Number

St. Louis, Mo, Us

St Louis, Missouri, United States

As a Management Analyst, I will:Execute or assist in the execution of detailed plans, tasks, and procedures enabling the effective and efficient processing of records reference requests, storage, search/refile, and delivery of responsive records.Assist in the management of production workload through near-real-time monitoring of work composition changes, staff production and workload behavior analysis, and assignment process tuning.Assist in the development of new, and enhances existing processes, procedures, and workflows.

St Louis, Missouri, United States

As a Program Manager of the Search Department in the Records Retrieval Branch you are responsible for directing 4 teams up to 20 individuals on each team. Assisting each team in gathering information needed to make sure all requirements are met to reach the mission of the National Personnel Records Center. • Leading a component of a teams, programs, or projects,• Applying and researching rules, regulations, policies, and practices to gather facts, and draw conclusions and/or make recommendations.• Identify critical issues within span of control and determine conflict and resolution to accomplish mission goals.• Collaborate amongst teams to meet weekly and quarterly cycle times.

As a management analyst I would conduct management studies, audits, analyses, reporting, design, and surveys of the various organizational elements such as but not limited to budget and procurement, systems and system applications, billing and task, management and business practices, organization structure, administrative support, data collection and analysis, local and organizational policy, manpower and human capital utilization, space management, communications, physical layout, work-flow methodologies, and office equipment utilization.• Prepares reports outlining findings, analytical statements of fact, makes recommendations, etc., based upon the application of good management principles, theories, techniques, methodology and the selection and application of precedents which may be analogous to problems to be resolved.• Conducts or participates in the conduct of studies to develop or revise automatic data processing and other mechanical systems to achieve the most economical and efficient system for preserving, referencing, processing and storing very large collections of records covering a wide range of subject matter and types of activities.

St Louis, Missouri, United States

Serve as a Supervisor Archives Technician in the Records Retrieval Branch. I am responsible for directing, assisting and supervising 19 individuals. Also providing them with the best resources available so they can complete there tasks quickly and efficiently.• Coordinate program operations for assigned section, identify critical issues within span of control and determine resolution to accomplish mission goals.• Stay abreast of technical and program issues which may impact section processes and operations by attending briefings, meetings, conferences, etc.• Review and study regulations, procedural manuals, directives, etc. for guidance relating to program requirements.• Collaborate in providing guidance in the planning and scheduling of work and the setting and adjusting priorities.• Review and run different programs such as e-Analytics, ARCIS, CMRS etc. in order to locate and analyze findings.

St Louis, Missouri, United States

• Responsible for managing and organizing critical work assignments to ensure completion within a high priority timeline.• Worked High Priority Same-Day requests.• Assisted numerous customers, including Federal Agents, Investigators, and members of the public.• Demonstrated communication skills that involved fact to face customer interaction.• Utilized email, phone, and messaging to ensure customers received requested documents in a timely manner. • Provided assistance in updating Research Room criteria and procedures to allow a positive work environment.• Developed an Excel spreadsheet to determine when Civilian records are ordered. Received and Returned.• Process and determine Fee Cases

St Louis, Missouri, United States

Serves as an Archives Technician responsible for researching, responding to reference requests, refiling records, and arranging and shelving military records from transferring agencies.• Assisted and worked Navy, Marine Corps and Coast Guard medals cases. • Provides reference, research, and analyzing services, onsite and remotely, to the public, researchers, service members, and NPRC staff.• Works directly with military communities and individuals to enhance description and interpretation of archival records. • Performs extensive and complex searches, analyzing data for accuracy and completeness, and preparing reports in response to data requests. • Educates customers on the complex rules, regulations, and policies related to various reference material.• Make determination and issuance of Navy and Marine Corps medal. Depending on the time frame depends on what medals the veteran receives • Gather information from multiple sources in order to make informed decisions regarding military records request. For instance if the veteran has previously died, the correct date of birth, the correct social security number etc. • Initiate and cultivate to jointly define their service goals and priorities. • Expert knowledge and use of Case Management and Reporting System (CMRS) to track and update information pertaining to customer requests, orders, complaints, and status.

Valmeyer, Illinois, United States

Served as an Archives Aid for the Civilian Personnel Records Center, responsible for researching and verifying records. • Pull and complete 127’s for civilian cases. • Expert knowledge of locations of various records groups to facilitate the search for requested records using finding aid reports. • Performed search for the appropriate records, verifying and identifying data to assure that the proper record is withdrawn. • Provided extensive customer service by responding to inquiries with the desired information and documents. • Performed duties relating to matching records, sorting folders, staging records, interfiling and basic data entry. • Searched and re-filed finding aid report lists using location registers to find medical and civilian personnel records.• Identified problems and recommended solutions to prevent errors from occurring during record transfer from one center to another. • Served as team lead, organizing and executing activities at tasks based on agency objectives. • Composed written replies to complex records requests.

Associate Of Arts And Sciences - Aas, Business Information Techncology

Associate Of Arts And Sciences - Aas, Business Administration And Management, General