Global Member Firm Delivery Lead
CurrentIn this role, I am the global lead for all member firm-funded delivery programs, accountable for regional delivery teams ensuring on-time execution, within budget, and providing exceptional client service. This role is part of the Program Execution leadership team, driving best practices and contributing to the journey of how ET better delivers technology change to our client-serving colleagues and country leadership. - Performs the relevant program management processes and reviews. Drive discipline around RAID governance - Maintain and manage the regulatory and compliance framework for delivery and “own” and update the playbook. - Initial Point of contact for “crisis management” escalation and oversee end-to-end remediation/plans when any crisis is initiated. - Presents program plans, roadmaps, risks, and recommendations to senior business leaders BRM Leadership and senior leaders in ET - Works with project managers to provide support and guidance for individual projects within a program of work and may manage people/teams. - Builds long-term relationships with internal and external IT teams and business leaders