Brian Blackmon Email & Phone Number

Summerville, Sc, Us

Moncks Corner, South Carolina, United States

• Oversee and maintain operational excellence over a wide range of metrics for up to 15 store locations.• Retrieve and distribute compliance reporting to employees and leadership to hold teams accountable.• Find new ways to perform tasks to streamline or further secure store processes.• Review inventory reporting for the market and work with stores to research and rectify variances.• Send out updates and inspected stores for merchandising change outs to ensure completion to T-Mobile standards.• Hold market meetings to cover new operational processes, review reporting, and coach teams on key opportunities to improve results.• Highest market average for Express Stores in 2018 for T-Mobile corporate audit scores (94%)• Highest individual store corporate audit score in company history of 98% during 2018

Goose Creek, South Carolina, United States

• Assist store manager with completing specified operational tasks and leading sales team while the manager is off duty.• Assist other employees with sales techniques, overcoming hesitations, and working through system issues and limitations.• Maintain personal sales goals while being resource for the store.• Highest gross profit in the market during December 2015 for an individual employee.

Goose Creek, South Carolina, United States

• Assist customers with setting up T-Mobile service.• Provide a complete solution by asking probing questions and suggesting services that fill the customer’s needs.• Trouble shoot device issues and teach customers how to perform tasks with their T-Mobile devices.• Take bill payments, perform device upgrades, account creation, assist with accessory selection, set up new accounts,suggest new services based on in the moment conversations with existing customers.

North Charleston, South Carolina, United States

• Secure designated areas• Keep detailed, up to date log sheets of daily patrols• Train other officers on site specific duties and procedures

North Charleston, South Carolina, United States

• Took credit card applications for Bank of America and explained terms and conditions as well as any benefits if applicable• Took loan applications for GE Money Bank, upon approval convinced applicants to proceed with loan• Input orders for Specialty Catalog and suggested additional related products for purchase• Screened callers for Medicare eligibility through Humana

North Charleston, South Carolina, United States

• Installed light bars, 2-way radio systems, and other electronics into Charleston county cruisers and other county vehicles• Worked in teams to complete large tasks• Worked individually to complete smaller tasks that were part of larger projects• Overcame obstacles in first time or out of the ordinary installation projects• Determined the cause of equipment failure for onsite repair or shipping to repair depot• Performed small repairs and/or adjustments to electronic devices

Summerville, South Carolina, United States

• Simultaneously produced telephone and counter orders fast and with accuracy• Excellent Customer Service skills• Responsible for preparing multiple food components for pizza preparation, customer appreciation, and team effort to maintain restaurant cleanliness