Successfully lead the customer service and support team to provide the best possible customer experience including communications and relations. I am responsible for the team’s collaboration within the customer service department, as well as feed mills, customers, and other teams or employees within CFE. I assist in developing and driving successful policies and procedures within the CFE Feed Department. I assist in customer relations with sales personnel and nutrition companies, particularly feed formulation, new products, and condition specific products. I ensure the correct nutrition program is applied to each group of animals through budgeting, performance, and analysis to maximize performance and owners return on investment. I coordinate changes between the feed mills and the customer for an accurate product to be manufactured and delivered. I am responsible for technology used in the feed department including mobile technology for our customers and automation in our feed mills.

I assist in customer relations with sales personnel and nutrition companies, particularly feed formulation, new products, and condition specific products. I ensure the correct nutrition program is applied to each group of animals through budgeting, performance, and analysis to maximize performance and owners return on investment. I coordinate changes between the feed mills and the customer for an accurate product to be manufactured and delivered. I am responsible for technology used in the feed department.

•Assist with various duties in the successful operation of a farm that produces both swine and crops.•Effectively work in a fast paced, high-pressure atmosphere.

Utilized high attention to detail to ensure an accurate feed product was produced and delivered. I was responsible for monitoring feed mill equipment and facilities to maintain a safe working environment. I managed inventory and weighed out exact amounts of ingredients for feed orders.

I was responsible for procuring grain products from producer customers and elevators and managing a producer database. I monitored the competitiveness for cash grain product bids via the Chicago Board of Trade (CBOT) and have knowledge of the productivity in the immediate area. I managed contract information and customer relationships.

•Conceived, coordinated and promoted a summer wrestling academy directed at increasing skill building and knowledge of sport strategy for middle school athletes.•Supervised one other full time coach and performed daily operational decisions.