Brian Brown Email & Phone Number

Kansas City, Missouri Area

Kansas City, Missouri

Kansas City, Missouri

• Responsible for uncovering, developing and harvesting relationships with store and regional level decision makers as a platform to sell-in products and gain access to critical end-use customers.• Create sales growth and demand for LP building products with Home Depot, Lowe’s and Menards.• Support new and existing products by ensuring that LP products are Down For Sale (DFS) in the best sellable location and all store personal are trained on their features and benefits.• Responsible for effectively training store personal and end users. In addition, work with account field representatives to perform product knowledge seminars.• Schedule and attend all required contractor training events including: Contractor Luncheons, Contractor Conversion Classes, Pro Events, and New Store Openings.• Perform cycle count reviews to ensure inventory levels are adequate and correct. This function requires pulling selected item reports from individual stores, checking computer counts against physical counts to determine accuracy.• Responsible for ensuring accurate internal and external recording via CRM and reporting of field sales reports, expense reports, and special projects from the Retail Field Sales Manager.• Gathers data and pricing information as requested.

Kansas City, Missouri

• Serviced existing customer accounts assigned to specified territory, through customer service excellence.• Maintained regular contact with customers to understand needs and to identify business opportunities.• Ensured follow-up and response to customer needs in a timely manner.• Facilitated product recommendations, application and performance and color in response to customer needs.• Developed account planning strategy to cultivate sales of customers with most growth potential.• Utilized APEX sales tool to manage accounts, maintain call logs and contact info, run reports, etc.• Partnered with Store Managers and other store employees to ensure customers’ needs were met or exceeded.• Worked with the PPG credit department to manage customer debt.• Developed good understanding of customer base and the segments they service.• Facilitated timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies.• Managed personal expenses to reduce unnecessary expenditures.

Kansas City, Missouri

• Planned and prioritized sales activities and customer contact towards achieving agreed business aims, including inventory and sales objectives.• Managed product mix and shelf space according to agreed upon R.O.I targets.• Worked closely with store managers and internal business group personnel to meet product assortment goals and overall sales growth goals by store.• Planned and carried out support for local marketing activities and integrated personal sales efforts with other organized marketing activities, i.e. product launches, promotions, advertising and product demonstrations.• Monitored and reported on market and competitor activities and provided relevant reports and information.• Led training sessions with store personnel and end consumers to ensure high level of product knowledge and sales techniques.• Conducted outside sales activities and customer contact in the commercial sales market through various communication measures, product demonstrations, and product launches.• Worked closely with internal commercial and business development group personnel to develop commercial sales product knowledge and to focus goals within regional target market and product mix.• Provided high level of customer service in responding to customer complaints.• Managed and controlled expenses within agreed upon budget.• Served as regional safety ambassador in 2014.

• Five years of experience teaching complex concepts to students in a variety of class room settings.• Received positive feedback from students and colleagues regarding instructional methods which was demonstrated by instructor evaluations and student participation and performance.• Mentored a diverse population of students in obtaining optimum success in their educational and career goals.

Johnson County

• Managed intake/crisis situations and served as single point of contact to the public for communicating and providing Juvenile Court services.• Supervised a caseload of juveniles and monitored compliance with Court ordered sanctions and services.• Assessed risk levels to the juvenile and community, and formulated an appropriate plan of action to meet the needs of all stakeholders. • Investigated and submitted findings to the Court regarding referrals sent to the Juvenile Court.• Coordinated and conducted training for lower level Deputy Juvenile Officers and staff.• Created and defined service programs for juveniles and parents on behalf of the Juvenile Court.• Partnered with attorneys, service agencies, and other law enforcement in the community to meet the needs of the juvenile, their families, and the community.• Recommended appropriate services to juveniles and families with service providers within the community.

Master Of Science, Criminal Justice Administration

Bachelor Of Science, Criminal Justice