• Provide leadership and oversight for the Food and Nutrition Division of 19 healthcare facilities (beds ranging from 60-500). • Accountable for maintaining and monitoring utilization of resources, expenditures, department protocols, policies, and practices.• Develop division-wide systems and processes to monitor, control, and evaluate performance indicators; including cost-volume-profit analysis, productivity standards, sanitation compliance, patient satisfaction, employee in-servicing, training, and retail management tailored to each facility’s needs. • Utilize company systems and vendors to ensure appropriate monitoring and control of inventory and supplies. • Apply the principles of continuous quality improvement (QAPI) in delivery of services, through measurement, assessment and monitoring of processes and systems. • Develop, implement, and monitor performance improvement plans to ensure compliance and address performance improvement opportunities.• Ensure new staff is oriented to specific job duties with focus on safety, service, and infection control.• Take ownership and demonstrate service excellence principles in all interactions with patients, administration, and interdisciplinary team members. • Support and recognize all departments as key customers. • Ensure patient safety, dignity, privacy, and actively support facility/community outreach efforts. • Foster effective collaboration between departments and other services to ensure an integrated approach in providing services to meet the needs of the patients served.

Regional Management DevelopmentDistrict ManagerDirector Training ManagerDirector of Food and Nutrition• Instruct 30 managers through the on line Certified Dietary Managers Program via University of Florida. • Instructor / proctor 40 + employees Serv Safe certification.• Supported, trained, educated, and developed facility directors in the region.• Supported all facilities in districts when needed. • Effectively managed 8 Food & Nutrition Departments in NJ & PA.• Assessed and identified deficient areas, restructured departments for State and Federal compliance evaluations in 6 facilities.• Trained multiple directors to operate their own accounts/ departments.

• Effectively managed a Food and Nutrition Department of a 260-bed Long-Term Care facility.• Multiple deficiency-free State and Federal surveys.