The Director of Homeless Services provides day-to-day management of the Community Housing Resource Center, supervises the Homeless Management Information System (HMIS) and oversees homelessness planning activities/contracts for the Continuum of Care.

Serving as the Shelter Case Manager for the Emergency Shelter Grant Hotel Homeless Shelter Operation. We house medically vulnerable adults and families in two hotels to provide shelter and isolation during the COVID-19 pandemic. Participate in the daily operations of the non-congregate shelter, including meal and clothing distribution, enforcement of shelter policies and procedures, and other duties as assigned. Provide basic case management support to a caseload of 30-40 individuals that… Show more Serving as the Shelter Case Manager for the Emergency Shelter Grant Hotel Homeless Shelter Operation. We house medically vulnerable adults and families in two hotels to provide shelter and isolation during the COVID-19 pandemic. Participate in the daily operations of the non-congregate shelter, including meal and clothing distribution, enforcement of shelter policies and procedures, and other duties as assigned. Provide basic case management support to a caseload of 30-40 individuals that includes creating strengths-based housing plans, obtaining valid identification, applying for employment or income assistance, and making referrals to community resources. Maintains client data in the Homeless Management Information System (HMIS). Became a certified SOAR representative who processes fast-tracked disability applications for individuals experiencing homelessness. Show less

Served as intern to the Executive Director of one of the most successful community service boards in Virginia. Researched & presented regional diversity statistics to the Diversity & Inclusion Work Group. Facilitated monthly virtual support group for LGBTQ+ youth. Interpreted raw program data for Mobile Crisis Team & prepared reports for executive director. Participated in local, regional, & statewide meetings to evaluate how effective community partnerships are created and maintained.… Show more Served as intern to the Executive Director of one of the most successful community service boards in Virginia. Researched & presented regional diversity statistics to the Diversity & Inclusion Work Group. Facilitated monthly virtual support group for LGBTQ+ youth. Interpreted raw program data for Mobile Crisis Team & prepared reports for executive director. Participated in local, regional, & statewide meetings to evaluate how effective community partnerships are created and maintained. Gathered data for a community assessment for the Pulaski County Commission on Children and Families. Shadowed at New Horizons Crisis Stabilization program. Show less

Conducted initial assessments of new guests and organize services to meet their needs. Provided basic counselling services including saving and budgeting, job hunting, basic life skills and organization, searching for housing, and transitioning to life outside the shelter. Made referrals to other aid organizations & partnered with them to maximize the aid available to our clients. Recognized need for updated agency forms. Developed 5-6 financial & administrative forms, including client… Show more Conducted initial assessments of new guests and organize services to meet their needs. Provided basic counselling services including saving and budgeting, job hunting, basic life skills and organization, searching for housing, and transitioning to life outside the shelter. Made referrals to other aid organizations & partnered with them to maximize the aid available to our clients. Recognized need for updated agency forms. Developed 5-6 financial & administrative forms, including client savings tracking, case management flowcharts, & client information fliers, which increased staff productivity. Show less

Children’s Ministry—Directed ministry to children, birth-5th Grade, and their families. Coordinated and supervised all teachers, volunteers, and childcare workers. Provided vision for the Children’s Council. Oversaw program budget & finances. Created content for church’s website, publications, & social media. Introduced spirituality and mindfulness practices to children’s meetings. Implemented classroom environments designed for experiential learning, creative expression, and choice (See… Show more Children’s Ministry—Directed ministry to children, birth-5th Grade, and their families. Coordinated and supervised all teachers, volunteers, and childcare workers. Provided vision for the Children’s Council. Oversaw program budget & finances. Created content for church’s website, publications, & social media. Introduced spirituality and mindfulness practices to children’s meetings. Implemented classroom environments designed for experiential learning, creative expression, and choice (See also: Minister of Childhood Ed.)Spiritual Formation—Directed formation ministry for all ages. Oversaw all classes & teaching materials. Coordinated meal preparation teams and menus for weekly dinners. Managed finances for the Discipleship ministry. Introduced new class formats including topical-, spirituality-, discussion-, & seasonal-based. Provided yearly teacher training & continuing education. General Ministerial Duties —Assisted in worship planning and participated in leading Sunday worship. Provided counseling for individuals & families as needed. Performed or participated in weddings and funerals as needed. Provided financial assistance to individuals and families. Show less

Children’s Ministry—Coordinated childcare for all activities. Published monthly children’s newsletter. Executed yearly fundraising events that supplemented the budget by $5000-$7000. Planned & led yearly community service events and trips. Preschool Director—Supervise lead and assistant teachers, lead the Preschool Council in overseeing the weekday preschool program, publish monthly newsletter, all marketing and promotion, oversee school finances & budget.

Shipping and receiving, parts ordering and delivery, customer service, forklift operation, driving shipping trucks.