Brian Button Email & Phone Number

Anaheim, California, United States

Managed daily operations of Resort Transportation and Parking including tolls, parking lots, trams and bus routes for Guests. Also managed specialty operations for the entire department such as logistics planning, scheduling, training, ordering operational supplies, advisory and assurance, central communication and bus queue development.Part of the Disneyland Resort re-opening team after the one-year Covid shutdown, assisted in re-establishing the Resort Parking & Transportation… Show more Managed daily operations of Resort Transportation and Parking including tolls, parking lots, trams and bus routes for Guests. Also managed specialty operations for the entire department such as logistics planning, scheduling, training, ordering operational supplies, advisory and assurance, central communication and bus queue development.Part of the Disneyland Resort re-opening team after the one-year Covid shutdown, assisted in re-establishing the Resort Parking & Transportation department with new social distancing strategies along with Guest and Cast safety guidelines.Logistics planner for Resort Transportation and Parking creating all daily parking plans and sending out reports to the Resort, creating new ways to park lots and relocate Guests to alternate lots across the Resort. Also included operational guides for dozens of specialty operations from convention parking to 24-hour days which involved parking Cast Members across satellite lots around Anaheim with bus routes to the Resort while parking Guests in Cast Member lots to accommodate the increase over the time period.Rebuilt the advisory and assurance program for Parking, transferring all documents and data to excel files and reforming the process for better efficiency and effectiveness, improving over / short numbers for Tolls and greatly increasing audit scores.Managed multiple Retail locations in Disneyland and California Adventure as well as the stock operations for all of Disneyland which included over 30 stores and carts with varying sizes and sales. This included all aspects of running the operations as well as improving sales through training, merchandising, enhancing Guest Service, and improving stock replenishment in all locations.Earned the highest rated Mystery Guest Visit scores for all Resort stores by breaking down the program and teaching all Cast Members individually, translating how the questions drive the Cast to help Guests which also resulted in increased sales. Show less

Santa Ana, California, United States

Operations Manager role included scheduling for all staff and managers, hiring and training, operational and loss prevention audits, cash handling and safe balancing, annual inventories, and tech services certifications.Hardlines Department Manager in charge of merchandising and sales for all sporting goods, outdoors and fitness merchandise, consistently met operational standards and sales goals through constant communication and training of employees, daily meetings, as well as closely… Show more Operations Manager role included scheduling for all staff and managers, hiring and training, operational and loss prevention audits, cash handling and safe balancing, annual inventories, and tech services certifications.Hardlines Department Manager in charge of merchandising and sales for all sporting goods, outdoors and fitness merchandise, consistently met operational standards and sales goals through constant communication and training of employees, daily meetings, as well as closely monitoring each of the store’s sales and margin categories. Show less

Orange County, California, United States

Led the district in protection plan sales through hiring the right staff and developing a strong sales culture, spent 4 months with the relocation of the South Coast Plaza store, and trained new managers to the company in both district training stores.Enrolled in the internal General Manager Designate program for a year and a half. This included three months as acting General Manager of the Mission Viejo store, which involved preparing and coordinating an accurate annual inventory… Show more Led the district in protection plan sales through hiring the right staff and developing a strong sales culture, spent 4 months with the relocation of the South Coast Plaza store, and trained new managers to the company in both district training stores.Enrolled in the internal General Manager Designate program for a year and a half. This included three months as acting General Manager of the Mission Viejo store, which involved preparing and coordinating an accurate annual inventory, restructuring staffing, increasing training certifications of employees, and improving the organizational and operational standards of the store.Chosen as one of two team leaders in charge of remodeling three Staples stores in the district due to previous remodel and merchandising experience. Remodels involved the planning and relocating of 80% of store plan-o-grams, training of the crew in plan-o-gram execution, crew scheduling and new signage for the Electronics department. Show less