Brian C. Smith Email & Phone Number

Boston, Ma, Us

As director of Professional Services at Planon, I spearheaded revenue optimization strategies by collaborating with sales, marketing, and finance teams. I also successfully managed global resources, negotiated contract rates, and presented P&L reports to the executive board while managing global internal resources, third parties, and system integrator partners.

As a Senior Business Consultant at Planon, I led a team to provide solution architect support for key accounts using our Integrated Workplace Management System platform. I also developed 2-—to 5-year roadmaps for new and existing customers, coached and led a team of consultants, specialists, project managers, and developers, and supported new business opportunities with Sales.

Braintree, Ma

I managed the day-to-day operations of the Services team, chaired discussions with stakeholders, and launched a new revenue stream that increased annual services revenue by 35%. I also consulted with C-level customers in various sectors on the Planon vision through webinars and social media campaigns and collaborated with Sales on developing Statements of Works/SaaS Agreements for new business opportunities.

Supported the Senior Project Manager with project financials and governance, defining roadmaps with the Business Consultant. Executed IWMS solutions in diverse industries throughout North America, including large universities, financial institutions, multimedia companies, energy, and biopharmaceutical firms.• Designed optimized process definitions and custom solutions based on customer requirements and company best practices.• Developed new business opportunities in new markets, based on defined service and license revenue targets.

Gloucester, Massachusetts, United States

Led the deployment of cross-functional modules for a global retailer with a revenue of $58.1B, ensuring seamless operations.• Integrated TradeStone's MicroStrategy reporting system for an apparel/hardlines retailer with a revenue of $20B.• Executed a merchandise lifecycle management suite project within a $500,000 budget.

Kansas City, Kansas, United States

Summary: Independent consultant responsible for implementing Accellos (Radio Beacon) Warehouse Management Software (WMS) across various industries. Managed client expectations, third-party partners, and internal resources to ensure successful project delivery domestically and internationally. Expert in system integration, project management, and technical solutions development for WMS and ERP systems.Key Responsibilities:Led end-to-end implementations of Accellos WMS, coordinating with third-party partners and managing internal resources to meet project deadlines.Set and managed client expectations, providing expert guidance on integrating ERP systems and shipping solutions.Established and led a software development team to deliver customized solutions by modifying Accellos software and integration platforms. Authored and approved development specifications for client-specific projects.

Greater Boston Area

Blueprint is experienced in providing IT solutions and various systems support services for mid-sized and small businesses, educational and financial institutions, and non-profit organizations. Managed IT infrastructure projects for computer networking, overseeing system upgrades, staff coordination, and communications with executive management and stakeholders. Delivered IT solutions, including network upgrades, system migrations, and user training, while ensuring organizational goals and budget compliance.

Summary:Led end-to-end implementation projects for Aceelos WMS, formerly Radio Beacon WMS, ensuring project goals were met on time, within budget, and at the highest quality standards. I specialize in system installations, integrations with ERP systems, and custom report development to optimize business operations.Key Responsibilities:Established project timelines, budgets, scopes, and quality standards, ensuring successful project delivery from initiation to completion.Installed and configured Accellos WMS in single- and multi-server environments, including SQL Server and wireless peripherals.Conducted protocol testing and configuration in collaboration with consultants and client’s IT staff to integrate new or existing interfaces for ERP or shipping systems.

Chelmsford, Massachusetts, United States

Summary: Senior Software Implementation & Configuration Engineer @ WebMDTraveled to hospitals, medical centers, and office locations across New England to install medical billing software on multiple platforms. Provided comprehensive technical support and training to healthcare professionals, optimizing software usage and functionality.Summary: NT/Novell Desktop Engineer @Blue Cross Blue Sheild - MAProvided desktop support to over 1,200 users in an NT4/Novell Netware environment. Managed network configurations, troubleshooting, and hardware repairs to ensure seamless operations for end users.

Master'S Degree

Bachelor Of Science