Be an impactful sales team member by actively and consistently supporting all efforts to simplify and enhance the client experience. Increase sales by performing pre-and post-sale activities for moderately complex orders and managing a portfolio of in-flight proposals and orders.Ensure a successful sales cycle by maintaining operational product knowledge, product requirements, service pricing, sales promotions and capital approval policies and processes.Maintain accurate and complete records and sales orders by capturing client, contact, product, price and other order information while identifying and correcting discrepancies. Initiate the installation process by creating new orders, service and billing accounts, sales opportunities, service requests and client records. Monitor dashboards and reports to advance orders, identify and initiate activities to be performed by other departments, escalate delays to stakeholders and resolve rejected orders.Determine the serviceability of client locations through assessments of available services, site surveys, construction cost estimate evaluations. Review and interpret order entry matrices to determine correct client resource management (CRM) system order entry and identify opportunity and system-related errors. Assess the return on investment (ROI) models, identify sites in the design configuration and validate against the ROI.Improve sales by preparing enticing client proposals and contracts in compliance with product requirements, to include ensuring special legal terms and conditions.Evaluate order details, determine the correct order processing path and categorize accurately to ensure Execute order processes with moderately complex engineering functions using an understanding of engineering requirements. Mitigate fiscal risks by initiating pricing and seeking financial approval requests. Evaluate sales orders to ensure compliance with established business rules and processes, identify errors.

The Order Fulfillment Rep 3 is responsible for precise order data entry in various systems and/or tools for complex coax or fiber orders. The ideal candidate will perform quality checks on all service installation and construction contracts to ensure accuracy. A positive attitude and attention to detail is a requirement. The position will serve as a senior member of the team who mentors, trains and serves as a backup to team lead(s). Major Duties and ResponsibilitiesThe position will serve as a senior member of the team who mentors, trains and serves as a backup to the team lead(s).Answer questions or provide status for boundary partners.Address escalations in a professional and timely manner.Accurately data entry sales orders in the appropriate system(s).Accurately data entry service orders for new, upgrade, downgrade, and disconnect request in the appropriate system(s).Cross reference all service agreements in the appropriate database(s) to ensure accuracy.Conduct quality checks on all sales and/or service orders.Schedule service upgrades, installs, and special request in the appropriate system(s).Update or adjust customer accounts, as deemed appropriate.Adhere to productivity standards to ensure all order fulfillment tasks are handled in a timely and efficient manner with accuracy.Maintain a thorough understanding of the billing process including, but not limited to, pro-rates, non-pays, rate increases, adjustments, credits, discounts, collections, renewals, and billing equations.Stay abreast of departmental processes, procedures and guidelines to ensure integrity in all Order Fulfillment related activities.Perform standard practices and procedures. May perform other duties as assigned by management as required.

Responsible for new revenue for small & mid sized businesses throughout the U.S.Primary responsibility is cold calling new businesses to add Data, Phone, and Video sales. Also implementing order implementation and scheduling. Works closely with multiple divisions to ensure quality customer experience.

~Sold Cable, Internet and Phone products to new and existing customers .~Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.~Achieved sales goals and service performance requirements.~Provided an elevated customer experience to generate a loyal clientele.~Routinely answered customer questions regarding products and pricing.~Asked open-ended questions to assess customer needs.~Developed reputation as an efficient service provider with high levels of accuracy.~Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.~Wrote sales contracts for orders obtained and submitted orders for processing.