Brian Charles Email and Phone Number

Menu creation, Staff Training (Technical/Service), Marketing & Social Media, Bookings, Event Co-Ordination, Ordering, Auditing, Scheduling, Invoicing, Negotiating with Suppliers, Miscellaneous Admin Tasks.

Day - to - Day running off the business, Creating the drinks menu and creating events, negotiating with suppliers and crafting deals and prices, Managing accounts, scheduling and processing payroll.

Solely responsible for setting up the concept from planning stage for the Coffee & Cocktail Bar, suppliers, pricing & routines.Day to day running off the business.Ordering & Scheduling. Training staff in Barista & Cocktail standards, Conflict Resolution & Customer Satisfaction.Won Kaffekaze Award for Best Coffee in Oslo within First month of trading.

Headhunted from London to provide training for all staff including Managers in Customer Services and Starbucks Routines.Trained staff in the following Stores:Oslo SStavangerBergenGardermoen (Oslo Airport)Day to day running off the business.Ordering & Scheduling, Paying bills, Etc...Training staff in Barista routines, Conflict Resolution & Customer Satisfaction.

Official title Assistant Manager but duties were mainly focused on assisting Store Managers for Recruiting & Training new staff for the Oxford Street & Regent Street stores.Training and Certifying new Barista's & Supervisors in all aspect off Starbucks Routines.Training and Certifying new Coffee Masters for the district.Further Duties:Assisting the Manager in day to day running off the business.Ordering, Scheduling, Etc...

Recruiting and Training all new staff members in Clarks Routines including cash handling, refunds, customer disputes and Sales techniques.Solely Responsible for selecting styles to be sold in the store, Selecting patterns with desingers, working with factories, carrying out market research, prediciting market trends by doing high street walk through, setting in-store sales and setting prices.Managing a team of 5 and looking after over 4 Million worth of Stock.

Specializing in Headhunting high performers in Banking and I.T. sectors, negotiating with Hiring Managers/CEO for PSL (Preferred Suppliers List) & terms of business.Sourcing candidates and new jobs and advertising them on internal & external Job sites.Guiding a potential candidate through the entire hiring process.