•Oversaw all aspects of store operations including sales, customer service, staff management and inventory control.•Trained, mentored and motivated teams of 10-45 employees to create a positive work environment.•Implemented effective visual merchandising techniques to optimize product presentation and enhance the customer shopping experience.•Analyzed sales data to identify opportunities for improvement. •Conducted regular performance evaluations and provided feedback to employees, resulting in enhanced productivity and customer service excellence.•Ensured compliance with company policies, procedures and safety guidelines.

•Led remodeling projects from inception to completion, ensuring adherence to project timelines and quality standards.•Implemented project management tools and techniques to monitor progress and make adjustments to successfully complete project.•Maintained open communication channels providing regular updates on project status, addressing concerns and managing expectations. •Led the merchandising efforts for the successful launch of a new store location, ensuring an attractive and customer-friendly shopping environment.•Collaborated closely with cross-functional teams, including store operations, visual merchandising and inventory management to execute the merchandising for the new store.•Trained and supervised new store team, providing guidance on product presentation and adherence to brand standards.

•Successfully increased furniture sales over an 18 month period, exceeding company expectations. •Implemented effective visual merchandising techniques, creating an inviting and aesthetically pleasing store which led to additional sales. •Developed and maintained strong relationships with customers, resulting in repeat business. •Recognized and awarded as the "Culture Keeper", for consistently promoting a positive work environment, fostering teamwork and upholding company values.