Brian Crabtree Email & Phone Number

Ickleton, England, United Kingdom

Ickleton, Cambridgeshire, United Kingdom

Cambridge, United Kingdom

Developing a compliant framework of policies and procedures for use within the ICT department to drive efficiencies and improvements in the provision of service across the whole department to ITIL v3, ISO27001 and ISO38500 standards. Deputy EU GDPR Data Protection Officer ensuring that all businesss data and how it is used will comply with this forthcoming legislation.Auditing the ICT department and our wider user base against policy, procedure and application licence usage to ensure compliance and identify areas for improvement in ICT service provision. Project Manager for all Cyber Security based ICT projects, responsible for all project documentation and plans, resource management and stakeholder management to PRINCE2 standards. Providing regular progress RAG updates to the project executive and sponsors as appropriate. Reviewing Terms & Conditions of all contracts with 3rd party ICT suppliers and service providers. Maintaining the LANDesk Management suite (LDMS) SAM tool to monitor licence utilisation and software deployment. Scripting reports and queries within LDMS to support all auditing activities. Monitoring software versions and patching levels to ensure compliance. Monitoring of engineering licence servers to ensure best usage of our concurrent licence pool. Carrying out regular licensing true-up audits and recommending the best route to compliance on a quarterly basis. Providing regular reports to senior management on work loading, project progress audit and compliance issues and routes to compliance. Deputising for the ICT Change Manger as required to approve all change and compile the weekly schedule of change ensuring co-ordination and deconfliction with other departments. Analysis of data derived from mass software deployments to assist in determining the root cause of any failures. Providing appropriate feedback to the Service delivery teams to assist them in the resolution of these failures.

Cambridge

Managing a team supporting all users of Engineering Specific Applications across all international business units. Supporting All Engineering users and liaising with mainstream ICT to ensure that all Engineering client side applications are configured and supported appropriately and in a timely manner to support all current and future business requirements. Maintaining all Engineering Application, Database and Licence servers. Ensuring that they are correctly configured, all services are running as required and fully patched.Managing the Engineering Support Service Desk to ensure that all incidents, requests and problems are appropriately logged, prioritised, resourced and escalated when necessary to ensure continuity of service. Where incidents and problems cannot be resolved through in house expertise alone, liaising with 3rd party OEM support providers to provide appropriate assistance.Providing on-call support on a for any out of hours occurences relating to the availability of Engineering applications for both our UK based userbase and also our international userbase who access them through our Citrix remote access gateway.Managing the ICT aspects of major engineering software implementations and upgrades such as Catia v5, PTC Windchill PDM, Autodesk Design Suites and Mentor Graphics Capital Harness suite. Where appropriate engaging with 3rd party vendor support for specialist assistance. Keeping abreast of the latest developments in ICT and the specific applications which we support to ensure their continued best utilisation and support. Leading the successful integration of Marshall Land Systems Engineering application support into existing ICT Support mechanisms. Chairing quarterly Engineering ICT Steering Groups with a mix of Engineering and ICT managers to determine all Engineering ICT requirements over the comings months so that I can ensure that the ICT department is fully aligned to meet their requirements.

Cambridge, United Kingdom

Supporting Engineering users in the best usage of a wide range of engineering and CAD applications including AutoDesk Design Suites, Mentor Graphics Capital Suite, CATIA v5 amongst others along with all Application and licence servers.Primarily responsible for the IT aspects of the implementation and customisation of the CHS Capital Logic suite of electrical harness CAD applications.

Cambridge, United Kingdom

Working as part of a team developing complex Avionic modifications for existing aircraft from various high profile military and civil customers.

Leighton Buzzard

Responsible for a small team engaged in system and database management of an Oracle database on a Solaris platform using ITIL recommended procedures .

Uk And Abroad

Responsible for the servicing and maintenance of electrical and avionics equipment on a wide variety of rotary and fixed wing aircraft. I had the additional responsibility of managing engineering shifts over my last 10 years of service on Support Helicopter and Search & Rescue types.

Bachelor Of Science (Bsc), Information Technology

Hnc, Electrical And Electronic Engineering

Btec National Diploma, Aerospace Studies (Avionics)

Education record