Administrative Coordinator
Current• Implemented a comprehensive CMS (Case Management System) that tracks participant progress, enhances inter-departmental communication, and supports participant success.• Automated report generation for grant applications and internal use, reducing report preparation time and improving operational efficiency by 90%..• Facilitated the adoption of the CMS system across multiple departments, leading to improved collaboration and streamlined workflows.• Diagnosed and resolved chronic internet connectivity issues that previously resulted in over 75% downtime, implementing a solution that significantly reduced interruptions and improved staff productivity.• Evaluated and compared software options to identify solutions that best aligned with organizational needs and budget, ensuring efficient allocation of resources.• Developed and executed cost-saving solutions, resulting in annual savings of over $50,000 by optimizing technology use and reducing redundant expenses..• Created and coded an Excel dashboard to provide real-time statistics on participant progress, enhancing visibility into program metrics and supporting data-driven decision-making.• Implemented an inventory tracking system to streamline asset management and maintain accurate records.• Developed an attendance tracking system to ensure precise payroll processing for program participants.• Created essential program forms, including incident reports, performance improvement plans, applications, and referral forms for internal and external resources.• Developed Standard Operating Procedures (SOPs) for effective use of the Case Management System (CMS) and NCCER program, ensuring consistent and efficient processes.
