Brian Hill Email & Phone Number

Holland, MI, US

Chicago, Illinois, United States

Responsible for the growth of the Strategy and Design teams at Adage. This includes building the global Strategy and Design teams and rolling out new products supported by our team. We are responsible for planning with our most engaged clients and delivering exceptional results. I am fortunate to get to lead a team of such talented individuals, and working.

Grand Rapids, Michigan, United States

As a Senior Account Manager I act as the primary point of contact for many of our key clients. My role allows me to perform a variety of tasks to ensure our clients overall satisfaction and support. Whether it's through strategic meetings to determine a technology roadmap, or roadmap reviews of upcoming features and functionality within CET Designer, my.

As the Account Manager for C2, my main role was to develop custom digital strategies for our top clients centered on digital KPI's for ecommerce, lead generation, and overall user experience. These strategies involved quarterly business reviews to client's executive teams with support of internal staff at C2. It was my duty to write and manage all client.

As the Integrator, I was responsible for the day to day functions of the business. This included leadership and management of C2's Leadership Team, presenting quarterly and annual business reviews for the staff, and setting strategic goals for the company from quarterly and annual perspectives.

Greater Grand Rapids, Michigan Area

As the Client Strategy Lead, I'm responsible for leading our team of Project and Recurring Service Managers. Our team is an advocate for the client when they are not present, we strive to give them the best site we can. Our Project Managers guide the project throughout its entire lifecycle, and the Recurring Services Manager manages how a clients monthly.

Greater Grand Rapids, Michigan Area

As a Project Lead with C2, I'm responsible for the entire lifecycle of the project. I work closely with our creative team, front and back end developers, and software analysts to provide a meaningful solution to our clients.-Managed digital redesign projects across multiple internal business units-Created scope estimates and prepared SOW's for.

• Design lead for the online experience of new Discover it Miles card, creating a new experience within the existing framework to provide more travel based user experience
• Led the redesign of the Manage Alerts page, creating a new page design as well as improving functionality to allow for enrollment in multiple reminders for Alerts
• Implemented rewards based gamification experience to drive online engagement to new cardmembers
• Key design lead in launch of Discover Match, new functionality in Account Center aimed at enhancing the digital revolver experience
• Coordinated technology, business partners, and design agencies to build requirements and design for functionality and user experience enhancements
• Maintained an emphasis on creating and implementing seamless digital user experiences in every project managed, maintaining consistency between what exists and what is new

• Led the implementation of Online Credit Scores functionality within Online Banking, within six months saw 20% of active users enroll in service
• Responsible for creation Online Travel Requests for cards, projected to save $31,000 annually
• Launched calculators on product pages for increased member education, saw 300% increase in usage in 3 months
• Integral part of the website redesign project, presenting ideas and thoughts to senior management
• Responsible for coordination of weekly/monthly website content updates
• Department saw Online/Mobile Banking increase from 41.3% to 43.7% in 2012 from various projects executed

• Directed the creation and implementation of the company’s new website, including the online plan room that has saved thousands on shipping costs per job
• Collaborated directly with clients to complete projects without specific plans or specifications to achieve desired results
• Management of all on site administrative and logistical duties, subcontractor scheduling & coordination, architect & client communications
• Consistent client interaction with scheduled jobsite walkthroughs and daily reports
• Generation of daily reports for jobs including photographs, subcontractors on site, and work completed
• Compilation of bids from multiple subcontractors and trades in the assembly of a proposal to a client