Managed all aspects of the application lifecycle and ecosystem as a team lead full-stack web developer. Oversaw on- premises and Azure cloud web server infrastructure for the business unit. Functioned as a Subject Matter Expert (SME), providing guidance and training to developers across related business units.• Created responsive mobile-first applications to ensure compatibility with company-standard iPhone and iPad deployments, optimizing user experience across all devices. Delivering 1.8 million annual page loads across 38 applications to over 6500 individual employees.• Engaged in Agile requirements gathering for development requests, ensuring a thorough understanding of client needs and effective communication throughout the development process.• Led Azure-based web development, utilizing Docker and Linux virtual machines to optimize scalability and performance. Demonstrated expertise in cloud architecture design and deployment, aligning with company best practices and organizational goals.• Conducted knowledge transfer sessions, promoting seamless information sharing and collaboration among team members. Emphasized the significance of comprehensive application documentation to enhance overall team expertise.

Supported the National Engineering and Operations (NEO) staff organization as a full-stack web developer, with additional responsibilities as a System Administrator and Infrastructure Engineer. Mentored interns and team members in the rotational development program.• Guided and orchestrated the migration of the web server platform, seamlessly transitioning from on - premises to Azure. Oversaw the planning, execution, and successful completion of upgrades, ensuring optimal performance in the new environment. Facilitated comprehensive acceptance testing to guarantee the reliability and efficiency of the migrated system.• Designed 37 essential smoke test cases as part of the development process, ensuring early detection of critical issues and contributing to improved software stability.• Led code reviews twice a week, ensuring compliance with standards, identifying issues, and fostering knowledge sharing. Enhanced code quality and accelerated project timelines through a collaborative approach.• Created a comprehensive ticketing system to streamline communication with subject matter experts, fostering efficient information exchange and systematic collaboration. Successfully processed an average of 1000 tickets annually for a team of 24 subject matter experts.• Successfully onboarded and migrated a business-critical application designed for tracking inventory and condition of 465,000 Central Office UPS batteries. Facilitated the migration process in response to the decommissioning of the original server, ensuring uninterrupted functionality and data integrity.

Supported national central office, field services, and mobility staff organizations as a full-stack web developer.• Directed the design and development of a web-based application to track physical security improvements for AT&T facilities, reducing duplication of efforts and enabling coordinated financial tracking across multiple business units.• Developed a streamlined dashboard for Attendance Managers to efficiently collect and monitor data pertaining to 7,300 technicians participating in the "Light Duty" program post-injury or extended absence. This initiative replaced the previous error-prone Excel file tracking method, enhancing accuracy and effectiveness in data management.• Applied Agile, DevOps, and Waterfall design methodologies to ensure efficient, scalable solutions. Guided development teams, streamlined processes, and delivered high-quality software aligned with project goals.• Translated React, JAVA, and SharePoint applications into ColdFusion and/or PHP to align with department standards, ensuring compliance with established protocols and enhancing overall system uniformity.• Leveraged internal APIs and Microsoft SQL Server Integration Services (SSIS) to efficiently share data with various internal departments and external organizations.• Oversaw and guided the projects of summer interns and rotational development program participants, ensuring the successful execution of tasks and fostering the development of valuable skills. Emphasized the importance of maintaining high quality and effectiveness in their work.

Supported central office staff organizations at the state (Indiana), regional (Midwest), and national levels as a full stack web developer.• Leveraged expertise in ColdFusion, HTML, CSS, and SQL to design and maintain annual Service Level Agreement (SLA) metric scorecards for multiple business units, contributing to precise measurement and reporting of key performance indicators.• Developed web-based Ad-hoc reports to identify and track deficiencies in business processes, facilitating proactive problem identification and resolution.• Designed and implemented a web-based search tool for data mining installation and repair tickets, enhancing the efficiency of extracting valuable insights from the ticketing system.• Refactored an application to accurately monitor yearly inspections of tower light control devices, indicators, and alarm systems. Ensured strict FAA compliance, resulting in reduced fines and improved regulatory adherence.

Tier 3 Advanced Technical Support and Operations Engineer (Site Reliability Engineer) specializing in Advanced Intelligent Network (AIN) and Signaling System 7 (SS7) networks. Expertise centered around optimizing performance and reliability for Lucent Technologies Compact Service Node (CSN) and Service Control Point (SCP) platforms.• Executed testing and implementation processes, resulting in a twofold increase in call traffic capacity for existing hardware through the enhancement and upgrading of SS7 interfaces.• Designedandexecutedadistributedoff-sitebackupsysteminadherencetofederalregulations.Achieveda 75% reduction in system recovery time and eliminated the need for mailing tape backups.• Created comprehensive technical Methods of Procedures (MOPs) documentation for platform hardware and software upgrades, ensuring clear guidance and efficient execution of procedures.• Developed and sustained system monitoring and alerting tools on Sun Solaris UNIX platforms, enhancing proactive system management and ensuring optimal performance.• Managed and maintained the technical relationship with Lucent Technologies for supported platforms, ensuring seamless collaboration and optimal functionality.• Effectively managed incidents and executed disaster recovery for platform failures, encompassing tasks such as traffic redirection, database recovery, and replacement of failed hardware.

- Installation and configuration of 3Com and Cisco networking hardware.- Termination and testing of new physical network infrastructure.- Troubleshooting and repairing of existing interconnected networks throughout the West Lafayette campus.- Documenting of network provisioning for order tracking and archiving.- Installation, configuration, and deployment of MAC and PC computer labs.- Training and mentoring of new employees.