(TNG, The News Group prior to 2013, is the largest periodical distributor in North America, with Information Technology operations based in Burlington ON.)I manage TNG’s solutions and applications development group, responsible for creating and integrating line-of-business applications, along with their support and maintenance. These underlie the company's main business activities in logistics and merchandising of magazines, books, as well as other consumer product categories.* Solution integration of Customer Relationship Management, ERP/financials, and Distribution/Warehouse Management systems, processing all accounts receivables transactions.* Integration of Distribution Management and Warehouse Management systems, orchestrating the process flow among these in the distribution channel pipeline.* Business Intelligence facilities, including a corporate data warehouse, OLAP databases, and dashboards presenting performance scorecards and reporting.My shop operates with mostly Microsoft technologies, including: * over 30 terabytes of SQL Server databases* more than 100 Integration Services packages, which do much of the heavy lifting in making some diverse LOB systems share information and play nicely with one another* collections of Reporting Services reports, custom designed for logistics and merchandising requirements* SharePoint 2010, providing several Internet public Websites, 5 intranet business-unit portals or site collections, along with PerformancePoint Services which surface online dashboards* Purpose-built software, both providing and consuming Web services, is developed on the Microsoft.NET platform, With this set of information technologies, my group has been able to make distinctly positive contributions to TNG's business operations, in the challenging environment faced by a wholesaler of printed publications, confronted by digital media.

(Microsoft Consulting Services provides IT consultation to customers within Canada.)* @ Microsoft Enterprise Services,worked with a variety of clients & industry sectors, to deliver effective strategies and solutions to meet business requirements. Engagements cover requirements gathering, architectural blueprints/roadmaps, and the construction of software to realize these, aligning with prevailing architectures* Customer engagements: o RBC: integration architecture for RBC legacy systems with Dynamics CRM o BMO: analytics and reporting for bank software development process o CIBC: architecture and design of branch customer service response system o KPMG: architecture, design and implementation of online Web surveys o Manulife Financial: architecture for integration of group benefits insurance apps. o Manitoba Hydro: lead architecture, proof-of-concept and 1st implementation phase of mobile workforce management system o Alberta govt., Advanced Education and Technology: remediation of performance issues with online Web application suite. o MSFT Communications Sector product group: pre-sales architecture assistance to comm. sector customers: - Shaw Communications - Rogers Communications - SaskTel o Ontario Power Generation: business process monitoring o Saskatchewan Ministry of Health: health records proposal submission o University Health Network: database clustering design o City of Vancouver : high availability server/database cluster o Bell Canada: refactoring of legacy pay-phone management application. o Indian and Northern Affairs Canada: o ABB: architecture review of business process mgmt system o Toronto Star: architecture guidance for editorial systems integration. o Globe and Mail: architectural assessment o Expertus Technologies: architecture and proof of concept for SWIFT interbank payments system o Cirque du Soleil o The Source (Bell)* Recipient of 3 Microsoft quarterly team awards for engagement delivery achievements.