In addition to my Franchise Business Manager role, I oversee all new shop construction projects as well as shop remodels and rebranding. Project management, design implementation, product sourcing, and collaborating with multiple vendors.

Offered business development consulting to 50+ regional franchisees, emphasizing client relationships, management, brand standards, and exceptional operations. • Drove $17MM in annual region sales by executing annual business plans to maximize service and sales opportunities, create efficiencies, and analyze shortfalls in franchise operations delivering an annual average of 3% same store sales growth.• Managed a 27-state region successfully achieving all travel budget goals every year.. • Managed $220K annual marketing budget effectively building exposure, driving traffic and enhancing brand image at the local and regional levels. • Orchestrated a regional mystery shopper program to assure exceptional guest service and protection of brand standards contributing to consistently exceeding companywide goals annually.• Utilized Salesforce program to manage operation standards by documenting field activity and led the successor transfer process for managing franchisees renewals of franchise agreements.

Successfully launched new stores in Minnesota and Colorado markets as well as transformed existing stores in Kansas and Missouri markets to a new concept. Served as Regional Training Manager for North Central region in multiple new store openings collaborating with District Manager to run 10 store market.• Led team to the top sales store in the nation resulting in a $1.5 million operation achieving maximum profit based on established budgets and goals.