Brian Devaney Email and Phone Number
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As the Manager of IT Services at Concordia Plans, I am responsible for working with leadership to drive the delivery strategy for staff automation and productivity and highly secured desktop management, as well as be the central point of contact for collecting and disseminating the latest status of all the IT services.I oversee internal staff and external service providers/partners as well as support and maintain corporate service-management ticketing tools, desktop management solutions, and service management contracts. My core competencies include Leadership, Personnel Management, Career Development, Solution Design, Product Development, SQL Server administration, HA\DR configuration and Azure administration. I am passionate about providing innovative and scalable solutions that enhance the efficiency, security, and performance of our data and applications. I also enjoy mentoring and coaching my team members, fostering a collaborative and supportive work environment. My goal is to continue to grow and excel as a leader and expert in information technology.
Concordia Plans
View- Website:
- concordiaplans.org
- Employees:
- 153
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Manager It ServicesConcordia Plans Jan 2024 - Present• Ensure that state/statue of IT services are proactively communicated and reported effectively to ensure that staff are always made aware and updated of outages, maintenance windows, changes, etc. • Serve as the central point of contact for collecting and disseminating the latest status of all the IT services, as part of the CPS corporate Services Operations Center (SOC). • Manage and lead service desk technicians to ensure excellent customer service and technical support. • Collaborate with other IT leaders to ensure that IT services are aligned with the needs of the business. • Identify and implement process improvements to streamline service desk operations. • Ensure that all IT service desk policies and procedures are documented and up to date. • Develop and maintain service level agreements (SLAs) with internal stakeholders and external vendors. • Maintain and update IT Incident Management Processes• Ensure that IT teams are responding to tickets in a timely manner and within SLA. • Identify top areas for improvements and drive self-service/automation and continual improvement. • Develop and implement strategies for driving services automation and increasing employee productivity. • Work as part of the IT team to ensure that IT delivers outstanding support to staff and internal customers. • Work with leadership on maturing the overall IT support function. • Effectively lead and manage service desk technicians/staff. Growing and developing talent, delivering results through teamwork and being a role model for CPS and IT missions, visions, and values
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Manager Application Services (Dba & 365)Tierpoint Mar 2014 - Jan 2024• Manage Database Administration and Collaborative Applications teams including full life cycle support from design to retiremento Database Administration: MSSQL, MySQL and Oracle database administratorso Collaborative Applications: multi-application MS 365 team• Transition from on premises infrastructure management to hybrid\public cloud• Day to day workflow management and problem resolution escalation point• Implementations project management, solution design guidance, discovery and migrations• Product Development\Product Technology• Standards and Practices design review and implementation• Vendor management• Employee career development and training• Reporting including employee progress reports, client and internal inventory, licensing audits.• Yearly employee performance review and compensation management• Vendor Management -
Manager Database AdministrationTierpoint May 2018 - Apr 2021• Manage a multi-platform team including MSSQL, MySQL and Oracle database administrators.• Day to day workflow management and problem resolution escalation point• Implementations project management, design guidance, discovery and migrations• Employee career development and training• Reporting including employee progress reports, client and internal inventory, licensing audits• Yearly employee performance review and compensation management• Vendor Management
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Sr Sql DbaTierpoint Mar 2014 - May 2017• Ensure the high-availability of all SQL Servers for 100+ Managed Services Clients Across Multiple Datacenters• Install SQL Server• Configure SQL Server HA\DR (Availability Groups, Failover Cluster Instances, Log Shipping)• Monitor & troubleshoot SQL Server performance issues• Environment wide performance reviews for clients• Implement operational automation• Write and troubleshoot SQL code and design objects necessary for operational integrity• Create documentation for processes and procedures• Train other DBAs and the support staff on SQL server theory and troubleshooting
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Sr. Sql DbaTrizetto Provider Solutions Sep 2012 - Mar 2014Responsibilities Ensure the high-availability of a production environment• Maintaining daily SQL jobs needed to run operations for all internal and external applications• Monitoring SQL Server performance• Implementing SQL Server changes to production as needed for necessary growth of the IT infrastructure and/or problem resolution -
Sql DbaScottrade Inc Nov 2009 - Aug 2012Accomplishments Disaster Recovery Preparedness Testing/Data Center Role Swapping• Participated in a complete Data Center Role Swap. My responsibilities included tasks such as Stopping/Starting SQL Services, running scripts to rebuild SQL replication once data was synced from the source data center, running scripts to alter application data for the target data center• Helped develop testing and documentation• Developed scripts needed to allow applications to work in either data center Build & Configuration of Quality Assurance Data Center• The architecture and implementation of 3 copies of our production SQL Servers• Ensured data consistency and successful mock production operations• Helped develop a process to sync with production data then reapply environment specific configurations• Developed scripts needed to allow applications to work in all data centers -
Windows Server Administration InternScottrade Jun 2009 - Oct 2009Responsibilities Build Deploy & Maintain Windows 2003/2008 Servers• Implementing Windows Server 2003/2008 images• Racking/removing servers from the production & development datacenters• Replacing faulty hardware including: Hard drives, NICs, Fiber Cards; CPUs; RAM; Motherboards; power supply units• Erasing all data from decommissioned serversAccomplishments Teardown of Original Data Center• Un-racked & erased all data from 100+ decommissioned servers• Removed all power units and cable management from old cabinets
Brian Devaney Skills
Brian Devaney Education Details
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Network Engineering And Computer Technology
Frequently Asked Questions about Brian Devaney
What company does Brian Devaney work for?
Brian Devaney works for Concordia Plans
What is Brian Devaney's role at the current company?
Brian Devaney's current role is Manager IT Services @ Concordia Plans | Cloud, 365 Administration, IT process efficiency, SQL Server.
What is Brian Devaney's email address?
Brian Devaney's email address is br****@****bal.net
What is Brian Devaney's direct phone number?
Brian Devaney's direct phone number is +131496*****
What schools did Brian Devaney attend?
Brian Devaney attended Vatterott College.
What skills is Brian Devaney known for?
Brian Devaney has skills like Microsoft Sql Server, Windows Server, Disaster Recovery, Sql, T Sql, Servers, Data Center, Ssis, Active Directory, Database Administration, Windows, Databases.
Who are Brian Devaney's colleagues?
Brian Devaney's colleagues are Andrew Hayes, Rev. Carlos Catalán, Erin Whalen, Richard Bremseth, Mark Schoenherr, John Meyer, Pastor Mueller.
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