Brian Dooley Email & Phone Number

San Diego, Ca, Us

San Diego Metropolitan Area

Served as the primary liaison for Account Executives, maintaining detailed insights into business processes within the Eyecare industry to enable executive-level decision makingMaintained Infor, LensRep desktop, and a proprietary RCPV rewards website, accommodating both territorial and regional realignments along with routine adjustmentsSpearheaded the development and distribution of diverse analytical reports, including weekly newsletters, backorder reports, rewards reporting, and territory analysisCoordinated and tracked multiple Eyecare professional incentive marketing campaigns from inception to completion, ensuring all objectives were metManaged all aspects of tradeshow participation, including assignment, lead generation, scheduling, and logistical support for forms and audio/visual requirements

Concord, California, United States

Supported the Client Services Manager to supply sustainable amenity fixtures for all of IHG's brands, such as Holiday Inn and Staybridge Suites, across North AmericaManaged customer data using CRM software Cin7, ensuring accurate production and archival of quotes, invoices, tracking information, and other vital administrative documentsDirected the complete customer service process, from initial sales pitches to addressing any post-purchase inquiries and concerns, ensuring high customer satisfaction and brand loyalty

San Jose, California, United States

Maintained and updated detailed records of leads in Excel, organizing data daily based on calls made, emails sent, and connections establishedLeveraged ZoomInfo's database to identify and target appropriate titles within companies on a self-provided OEM target listAchieved the highest weekly contact rate in the office for 5 consecutive weeks, averaging 325.8 phone calls per week (65.16 daily) with approximately 2.5 hours of calling weeklyClosed a significant sale with Juul Labs within a 6-week period, selling over 50,000 battery-protecting integrated circuits and achieving over 20% gross profit

Columbia, Missouri, United States

Conducted nationwide cold calls to engage constituents, successfully securing donations for various democratic and civil rights organizationsDeveloped strategies to effectively handle objections and engage with individuals who were initially resistant or disinterestedMentored new hires, guiding them in using scripts naturally and effectively, as well as adapting to unscripted conversations when necessary