General Manager
Planet Fitness
Clearwater, Florida
Effectively recruit, lead, manage, communicate, train and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Instructors. • Provide support to the staff so they can achieve growth in while also providing them the opportunity to develop their skills. • Ensure that all issues within the club and on-line, involving both employees and members, are addressed in an appropriate, respectful and timely manner. • Promote a superior customer experience within the club • Complete annual Management appraisals. • Actively promote the Planet Fitness brand within local communities. Performance • To grow the business in regards to sales profit, and to motivate staff to achieve this same goal. • Ensure accurate and timely daily deposits. • Ensure and monitor compliance with all policies, procedures and standards. • Monitor performance and effectiveness of staff to meet or exceed revenue goals. Operations • Monitor inventory in the club, ensuring there are adequate supplies. • Monitor and oversee employee payroll and scheduling ensuring the club is adequately staffed at all times. • Responsible for Brand Excellence Review coordination and on-going preparation. • Responsible for completing monthly self-inspections. • Ensure the accuracy of club documentation. General • To undertake all mandatory training as required by PFMW and participate in appropriate in-service training when required. • Maintain strict confidentiality of all information acquired at all times. • Manage all team members to ensure strong communication with the goal of developing effective working relationships and provide regular feedback to assist with motivation, performance management and continued support. • Responsible for being up to date with current company policies and procedures and adhere to them. • To undertake any additionally duties or assignments within the overall scope of this position
