Brian Dowell Email & Phone Number

Fernandina Beach, Florida, United States

Lenexa, Ks

Compile, edit and distribute biweekly e-newsletter with a distribution of 4,200 member recipients, using Hubspot and Sugar CRM. Manage corporate social media activity on major platforms including Twitter, LinkedIn, Facebook, including planning and posting content, responding to comments, maintaining "following" lists and analyzing usage and traffic patterns on prior activity. Monitor and manage web traffic via Google Analytics. Script, produce and publish corporate and training videos using Adobe Premier CC , Camtasia, and iMovie video editing software. Manage content, design, and user databases for non-profit "extranet" and public relations websites using Joomla CMS and Wordpress. In-house photographer for company events and activities. Graphic design in Adobe Creative Cloud

Lenexa, Ks

Manage 200 accounts consisting of small to medium-sized cable television operators. Work with TV networks, satellite transport providers, and cable operators to identify, investigate and resolve billing discrepancies and disputes. Partner with billing staff at Comcast Media Center and Motorola to provide accurate invoicing to member companies. Support member company participation in master contracts with all major television networks including Disney, Fox, Turner and Viacom. Assist member companies in designing and launching new channel lineups.

Overland Park, Ks

Supervised a workgroup of 15 employees in a high-volume retail environment. Trained new hires, planned and executed in-store marketing events. Responsible for planning, designing and constructing merchandise displays to support the store’s advertising program.

Kansas City, Missouri Area

Freelance photographer specializing in commercial food photography as well as retail pet photography.

Overland Park, Ks

Managed a group of 10 telecom network traffic engineers, including hiring, training and coaching. Created multi-year traffic forecasts for the wireless network. Led network optimization projects to create more economical and more efficient interconnection from Sprint's wireless network to the public switched telephone network. Provided detailed cost analyses for budget adherence and network optimization. Provided regular network performance reports to executive leadership team at Sprint.

Various Locations

Partnered with sales teams and global service managers to implement advanced toll-free calling services for AT&T's largest corporate customers. Compiled and analyzed weekly traffic data and provided performance reports to Network Planning managers. As a supervisor, managed a technical staff of four to six employees. As a trainer, traveled extensively to deliver network maintenance training to call center employees. Developed and maintained web-based training and reference material for long distance telephone network maintenance.

B.G.S, English, Minor In Communications

A.A., General Studies