Systems administration and Configuration of Computer Aided Facilities Management (CAFM) system. - Designing and building reports from user/management requirements both within Planon and using Excel Pivots and charts with connections to live data.. - Some database admin (SQL Server) work. - Providing users with support, implementing new user groups and function profiles as these become necessary. - Diagnosing issues with the system, SQL database, data extract/transfer scripts. (VB) - Configuring and implementing changes to on-line forms within the Planon Web interface. - Configuring access to data items/actions at business object level per user group/function profile. - Managing Upgrades/Changes to the system - Co-ordinating resources (both internal and external), managing budget/spend.

Systems Design and Development. Creation of Software.Supporting Live Systems. Systems Analysis.Data Analysis.Creating Test Plans.Software Testing.Management Reporting / Performance Monitoring.Performing to Service Level AgreementsQuality management. Managing Customer Relationships.Documenting of Processes.Training of new staff in support procedures.Use of Microsoft applications.The following technologies were utilitsed in the above: - VB Script - Javascript - Ajax - HTML - CSS - VB.ASP - SQL Server