Brian Dunham Email & Phone Number

Chattanooga, Tennessee, United States

• Communicate with client areas to enhance partnering relationship and accomplish business goals through client area alignment. • Developed Express division training materials to train national management team on annual policy enhancements.• Successfully lead Workday system implementation with focus on internal job posting and bidding process. • Developed business requirements and process changes to align with Workday application with seven months to achieve business objective of “pre-peak” implementation. • Lead development of requirements, process changes, and training material review. • Completed review and revision of Express policies to coincide with system requirements and process changes.

Greater Memphis Area

• Lead project coordinator for HR application development with internal IT resources. • Supported Express HR VP to identify processes improvements and work streams to deliver IT solutions.• Identified organization wide executive reporting package (Tableau) to provide up-to-date and current human resource indicators (headcount, turnover, leaves, and discipline) across organization to drive improvement of key human resource metrics. • Defined and implemented division Web OLCC application within 1 year to achieve objectives of a web-based application to report and monitor coaching interactions. Received Global HR Award for people, process and performance improvements within HR Services organization.• Developed Express division PAST (Punctuality and Attendance System Tracking) application which provided consistency of measurement across the company with reporting and accountability for all management levels.• Completed system enhancements to FedEx Express internal job posting and hiring system (JCATS2). Led project team in review of system deficiencies following launch in 2010 and developed improvements to user interfaces and system functionality.

Memphis, Tn

• Administered Corporate “Guaranteed Fair Treatment” policy through analysis and preparation of the Executive Summary to senior executives. • Reviewed management decisions assessing soundness of judgment and compliance with corporate policies. • Led implementation of automated “Guaranteed Fair Treatment Process” to address identified legal vulnerabilities to the company. • Created web-based application to streamline and provide a legally defensible internal appeal process for discipline.

Memphis, Tn

• Partnered with HR and operations management to identify key strategies and processes to meet defined business needs. • Guided the management, evaluation, and implementation of policies and practices. • Collaborated with Watson Wyatt Consulting to design and implement a user-friendly web-based employee survey. Managed survey logistics including translation into 3 languages. Attained an 83% participation rate—the highest company survey rate ever—in the global employee opinion survey. • Established compensation practices to reward learning and skill mastery for maintenance technicians. • Instituted a succession planning process for exempt employees to assess talent depth, identify areas of growth opportunity, and provide a cross functional talent review.

Abbott Park, Il

• Provided HR advice and counsel to support the diagnostic division executive management team and broad client group in 3 geographically dispersed facilities. • Re-designed and facilitated the division nomination and review process for the Volwiller scientific recognition society, Abbott’s top scientific achievement.• Placed 120 employees in new positions within 4 months following the remediation of a governmental consent decree. • Developed a global technical organizational Inventory to assess discipline and competency depth of 470+ exempt scientists mapped against 1- and 5-year business plans to determine strengths, weaknesses, and staffing requirements.

Memphis,Tn

• Provided on-boarding and HR support of workforce and facility expansion. • Led a facility-wide Human Resources Planning (HRP) initiative to develop computer based succession plans for all employee levels. • Co-chaired the safety committee to design Powered Motor Vehicle guidelines and a Peer Review Disciplinary Board.

Memphis, Tn

• HR lead for staffing, compensation, training and development, employee relations, benefits, workers compensation, unemployment, DOT regulation administration, and Kronos Timekeeping implementation.• Managed seasonal staffing models to meet operational volume changes• Completed field recruiting activities support metropolitan and rural retail operations.• Managed integration of company acquired retail operations in northeast Mississippi to include group benefit plan contract and employee integration