Brian Erdmann Email & Phone Number

Copenhagen, Dk

Copenhagen Area, Denmark

I help companies and their employees fulfill more of their potential.Very pleased to currently be assisting ambitious companies on exciting transformational IOT and CRM journeys.I am working primarily for the professional challenges and the opportunity to meet and solve business problems. Rates reflect this, and I should not be too expensive to anyone requiring the services I can provide. Pragmatic and progress driving freelance digital progress manager and business architect/consultant. Have proven track records with BtB and BtC across a wide range of industries.Particular strengths in getting things done. I don't write code, but can help you in all other areas of your transformation journey or your project.Certified Salesforce administrator with 5+ years of recent Salesforce project experience.Can work with any project methodology whether waterfall or agile. I find that a combination often works best when projects are complex. Certified Scrum Master.Informal work and life coach to a variety of wonderful younger people I have met through work.If you represent a charity or a not-for-profit organization I am happy to offer advice for free. Personal commitment to pass on at least 1% of profits to charity and to consider UN's 17 sustainability goals for all actions in professional and private life.

Copenhagen, Capital Region, Denmark

Enjoyed helping the wonderful people of the Nordic Salesforce Practice of Wipro along on an exciting journey towards delivering larger and more complex projects to also include a stronger focus on the business related components of Salesforce projects.Reinvigorated knowledge exchange processes and built reusable assetsDesigned a new approach to scoping and for choosing the best possible project delivery methodology to use for presales and proposals.Developed a new agile co-creation inspired approach to requirements gathering, build and test. Think: "what you see and trial and co-create with the project team is what you and your colleagues are going to get when you start using the solution -no surprises included".The approach have potential to significantly improve the largest challenge of Salesforce projects which is user adoption, and to cut cost and time to market of projects as well.Played a central role in the sale and then mobilization of a first project based hereon.Fit between myself and Wipro company culture and current ways of working not good enough for a longer term work relationship.

Copenhagen Area, Capital Region, Denmark

Hired to offer strategic advice and lead complex implementation projects to large customers in the Construction Industry Telematics and IOT space.Helped Trackunit stabilize ecosystem (technical platform, processes, data, people) and deliver on somewhat unfulfilled promises to a very large OEM customer. Led or contributed to improvement projects throughout the entire suite of a joint Telematics ecosystem improving the integration of Trackunit and client systems, processes, people, and data.The improved stability and trust led to a significant increase in client demand growing by thousands of units per year.Helped Trackunit significantly improve consulting capabilities, methodologies and tools for:1) the identification of relevant client value drivers and economic potential across OEM, Rental, and Machine User segments.2) the definition of the capabilities required for successful iterative implementations by clients.3) the subsequent project scoping and project execution for more complex projects including integration to client systems.Salesforce user throughout employment period.

Copenhagen Area, Capital Region, Denmark

Helped a variety of clients including Deloitte improve the front end of their business with Salesforce or without new technology.Acted succesfully as DK-Digital service line lead during a transitional period.Certified Salesforce Administrator and Scrum Master focusing on Salesforce and related digitalisation tools in Project Management, Business Consulting and Data Management roles. Roles at DK and Nordic level.

Humlebæk, Dk

Selected for a central position with the global CRM organisation at Coloplast. Met or exceeded expectations on all parameters of yearly personal review process.Offered guidance to the future direction of the required joint architecture for CRM and digital marketing.Ran strategic initiatives to help Coloplast further develop their international Oracle CRMOD application. One project went live to 1500 users in 15 countries simultanously with only two minor incidents. One project spanned a 400 strong sales force across 10 countries and received an average satisfaction score of 4.7 on a scale to 5.Improved a PRINCE2 based project methodology, and set new standards for project preparations and execution. Revitalised the RFC process and significantly cut down on the number of open requests.

Ballerup & Aarhus, Denmark

Specialised in the Nordic Utilities Industry. In particular the increasing importance of attracting, retaining and developing customers in rapidly changing Danish markets for Power, Gas and Fiber/Broadband.Offered clients advice on Customer Insight, Customer Segmentation and Customer Strategy. Sold and delivered client projects to improve Marketing, Sales and Service Processes with or without the support of existing or new technology. Microsoft CRM, Microsoft Dynamics AX, and digital tools for web/on-line self-service and automation of ordering processes. Data enrichment and data quality improvements.How to make the most of Danish portals Elpristavlen and Gasprisguiden. How to best prepare for Engrosmodellen.

Gentofte, Dk

The primary architect of and executing force in DONG Energys efforts to prepare for increased competition in the BTC market.Responsible for recommending, architecting and implementing a business transformation programme delivering the capability to pursue up- and cross selling opportunities across business silos. Including:-in depth legal (persondataret, markedsføringsret) analysis of go to market opportunities,-company mergers, -customer redefinition from meter to person/household, -CRM, campaign and response management processes and systems support (SAP ISU, SAP BW, SAP CRM, SAS Institute datamart and MA. Streamserve, Globase).-data quality improvements including integration to CPR registry.-in depth customer analysis and value based segmentation

Copenhagen, Dk

Originally appointed CRM Project Manager in a large IT-driven business transformation programme. Other projects took priority and the CRM project never took off. Instead I performed as Senior Business Architect solving various challenging assignments relating to a new Life & Pensions platform and various portal projects.

London, Uk

Held various project positions across different industries. Specialising in CRM and Siebel. Promoted every year.

Chicago, Us

Responsible for the roll-out of laptops and a Lotus Notes based SFA package to a 100+ sales force located at 10 offices across the US.

Aarhus, Dk & East Sussex, Uk

Responsible for the roll-out of a Lotus Notes based server infrastructure and a select range of sales and markting applications to key users globally.

Kolding, Dk

M.Sc., International Marketing

Ba, Economics