Brian Finkelstein Email & Phone Number

Baltimore, MD, US

Columbia, Maryland, United States

Baltimore, Maryland, United States

Driving process transformation consulting for the Post Commitment Services (PCS) and Heightened Scrutiny (HS) departments of the FCC E-Rate program, which funds internet services and hardware equipment to schools and libraries across the United States. Managing a team of employees that interact with applicants and the FCC to process variation change orders.

Columbia, Maryland, United States

Led a department of 11 customer support administrators who interacted with customers and successfully collaborated with multiple internal departments to generate $33M in revenue. The department‘s objective was to successfully retain each of the 12,000 customer contracts by improving customer engagement and satisfaction via optimization of internal.

Columbia, Maryland, United States

I led Peak-Ryzex’s Inside Sales Group comprising of 10 highly motivated employees that achieved revenue and margin goals by developing and implementing key performance indicators to drive success in a competitive atmosphere.A sample of my accomplishments include:- Achieved monthly revenue sales of $1MM - $1.2MM and maintain profit goals. - Executed.

Columbia, Maryland, United States

I partnered with clients to understand their requirements and developed multifaceted solutions to achieve annual revenue of $2MM.Some of my other duties included:- Supervising the inside sales team to achieve their goals.- Assisting the team with questions on product, quoting process and opportunity review.- Training all inside sales reps on product.

Columbia, Maryland, United States

I managed all aspects of sales and customer service to four large accounts each with multiple facilities located in the United States and Mexico. Responsibilities included generating quotes, entering order, expediting customers order with vendors, tracking shipments, credits, RMAs, and collecting invoices.

Columbia, Maryland, United States

I negotiated with customers to meet their urgent parts requirements. Met customer logistics needs to deliver parts across the country on time and on budget.A sample of my accomplishments include:- Closed the largest Spare Parts Account and Sales order in company history (Tyson Foods).- Achieved highest Spare Parts revenue in company history of over.