Brian Fitzgerald Email & Phone Number

Dublin, County Dublin, Ireland

I am a seasoned Renewal Manager at Pluralsight, a leading technology learning platform. With a proven track record of driving renewals and ensuring customer satisfaction, I specialise in helping organisations leverage Pluralsight cutting-edge resources to achieve their learning and development goals. Key Skills & Expertise:*Renewal Strategy Development & Execution*Customer Relationship Management*Contract Negotiation & Pricing Optimisation*Data Analysis & Forecasting*Cross-functional Collaboration*Technical Learning SolutionsProfessional Highlights:*Successfully managed renewal portfolios for diverse client bases, ranging from small businesses to enterprise-level organizations, consistently exceeding renewal targets.*Recipient of the EMEA 2022 Over-Achiever award.

County Dublin, Ireland

Dedicated to empowering businesses with cutting-edge telecommunications solutions, I am an experienced Corporate Account Manager at Eir. With a focus on delivering tailored communication strategies and unparalleled customer service, I partner with organisations to drive efficiency, productivity, and growth through innovative connectivity solutions.Key Skills & Expertise:*Strategic Account Management*Telecommunications Solutions*Relationship Building & Customer Retention*Needs Assessment & Solution Design*Project Management*Contract NegotiationProfessional Highlights:*Successfully managed a diverse portfolio of corporate accounts, fostering strong relationships and exceeding revenue targets through proactive account management and personalised service.

County Dublin, Ireland

In my role as Sales Manager at Squid Loyalties, I am entrusted with setting up and leading the sales setup for our innovative loyalty platform. Leveraging my experience and expertise, I am focused on establishing strategic partnerships, expanding market presence, and driving revenue growth for Squid Loyalties.Key Skills & Specializations:*Strategic Sales Planning*Team Leadership & Development*Client Relationship Management*Market Expansion & Penetration*Negotiation & Deal Closure* Data-Driven Decision Making

County Dublin, Ireland

Focused on helping Global clients become even more effective and agile through the use of efficient communication and collaboration solutions, delivering real business value and competitive advantage.Product portfolio includes:• Mobility & Fixed Lines• Internet of Things• Security• Cloud & Hosting• Unified Communications

County Dublin, Ireland

Manage a base of 500 SME accounts across a broad range of industries, core responsibility maintaining customer base and retaining and growing the SME baseActively engage in the selling of WLR fixed line services, mobile phone services, cloud based solutions and mobile broadband devicesTake ownership of customer's issues and needs to ensure that all aspects are resolved and seen through to completionConsulting customers on how to improve their business through Vodafone products & servicesDelivering a high level of customer care and satisfactionDealing with the management and retention of business accounts in the 3-12 SME base Upselling and Cross selling Vodafone products ranging between mobile and fixed Contact customers that are in current port out status and through quality care and offers retain these customers and successfully cancel/port back the account Secure a loyal and happy client partnership base through delivery of innovative and high performing campaigns Monitor and identify trends within the industry to identify potential business and product development opportunities See less

Ireland

Building and maintaining key relationships with existing customers in person and by phone.Meeting sales targets, KPI's and all targets.Promoting new products and any special deals.Advising customers about delivery schedules and after-sales service.Recording orders and sending details to the sales office.Giving feedback on sales trends.

A web content management company, providing clients throughout the world the full potential of their online environments.Reporting to Head of Client Relations and Support. •First point of contact for our worldwide clients.•Working with clients and staff closely to overcome issues. •Making sure clients issues are dealt with in a prompt and professional manner.•I was involved in the setup and roll out of the successful project,Client Support Self-Service.•My targets and goals were reached on a monthly basis.

A web content management company, providing clients throughout the world the full potential of their online environments.Reporting to Head of Client Relations and Support. •First point of contact for our worldwide clients.•Working with clients and staff closely to overcome issues. •Making sure clients issues are dealt with in a prompt and professional manner.•I was involved in the setup and roll out of the successful project,Client Support Self-Service.•My targets and goals were reached on a monthly basis.

Dublin 2

Irish Life has been market leader in Ireland in the provision of life, pension and investment plans since its foundation in 1939. .Reporting to the Manager. •Answer policy holders telephone queries regarding new claims. Issue settlement cheques to clients.•Monitor costs and meet statistical targets, using IT systems.•Excellent time management skills, ability to multitask in a dynamic and fast paced environment.

Irish Life has been market leader in Ireland in the provision of life, pension and investment plans since its foundation in 1939. .Reporting to the Manager. •Answer policy holders telephone queries regarding new claims. Issue settlement cheques to clients.•Monitor costs and meet statistical targets, using IT systems.•Excellent time management skills, ability to multitask in a dynamic and fast paced environment.

Auctioneering, Estate Agency & Valuation, Real Estate

Education record