Brian Fleming Email & Phone Number

-KPI goals met and exceeded in metrics of: Labor cost, food cost, alcohol and NA cost, facilities management and resource of facilities cost, training efficiency and social media reviewed positive responses. P&L comprehension and execution of analytics for profit margin weekly, quarterly, and yearly -Creation and execution of company wide employee reviews based on objective progression in PPA, ALC%, TIP %, voids and comps with open dialogue structure of subjective positives with areas of opportunities for improvement -Hands on training, coaching and development for all departments including BOH, face forward employees as well as management through specific goals, structure, and business progression and involvement

New York, New York, United States

Built and create Weekly, Monthly, and Quarterly budgets based on year-over-year net sales, food sales, beverage sales, BOH and FOH labor cost, food, and beverage costs -Scheduling for over 60 employees for all FOH departments -Built business sales over 2 years at a 22% increase -Facilities Management in which 0$ in fines from the FDNY and DOH, both in yearly inspections, and Legionnaires Water Control inspections every 3 months -Create party proposals and contracts upwards of 40K with execution of any said party -Wrote company manuals including Steps of Service, Food and Beverage Manual, 4 day training program for all FOH departments, and the Art of Upselling

New York City

-Ran the floor at night ensuring the influx of regulars and new guest alike experience what the company stands on -Scheduling for all FOH staff -Build and Write company manuals including Steps of Service, 4-day training program for all FOH departments, and the Art of Upselling