Providing ongoing support for the effective provisioning, operation, installation/configuration and maintenance of clients systems hardware/software/related infrastructure. Providing technical support, guidance and hands-on delivery in the planning, implementation and ongoing operation of Windows host-based systems, network infrastructure and data/telecom services.Participating in technical research and development to enable continuing innovation within the infrastructure. Working to ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff and partners.Also taking time to document specifications, project plans, configurations, test plans and results in order to share the knowledge with our engineering team.Working individually and as a team member in troubleshooting the health and performance of our enterprise-wide applications and infrastructure. I assist project teams with technical issues in the Initiation and Planning phases. These include the definition of needs, benefits, and technical strategy; research and development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participating on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.

Providing ongoing support of all systems in support of internal and external applications including security, evaluate and recommend solutions. Planning and executing implementation, including installation and management of hardware, operating systems and applications with the objective of providing robust and stable operating platforms.Developing, monitoring, and enforcing security policies, ensuring that proper controls are designed into systems and networks. Monitoring emerging threats while assessing risks. Demonstrating programming skills in order to support appropriate systems management assignments. Maintaining familiarity with standard privacy, security, communications, and systems management protocols.

On site network administrator with full accountability for hardware, software, and network support for an entire school district with 36 sites and over 26,000 end users. Provide Active Directory and Microsoft Server 2008 system administration to include installations, maintenance, upgrades, troubleshooting and support for servers, fiber optics, printers, software applications, Cisco switches and routers, and all workstations running Windows. Manage installation and upgrade project schedules and work closely with management to control project risk involving schedule, and technical issues. Communicate with vendors and suppliers to order parts and coordinate delivery. Provide training to new technicians. Set up and maintain individual user and group accounts. Work closely with Engineers to ensure all issues are quickly resolved and to maintain optimal system performance.

Configured, installed, monitored, and maintained network and desktop software and hardware. Tested and troubleshot problems with desktops, laptops, and home networks while correcting any deficiencies. Supervised and trained new technicians. Scheduled production, workflow and customer repairs to ensure a high level of customer satisfaction. Maintained and updated Microsoft 2000 and Novell network servers.