Results-oriented, solution-minded and adaptive are a few words that would best describe what type of employee you will have when you hire me. Accomplished IT professional with experience in all facets of IT Operations. With over 25 years of experience in the IT industry within Agriculture, Healthcare and Telecom, the positions have increased in responsibility from Helpdesk Technician to Server Administrator to Manager of IT Operations to IT Consultant. My initiative, strong analytical mind and solid communication skills combined with my understanding of business at all levels have provided the right combination for a long career delivering excellent customer service, positive results to the department and value to the company in the areas of technology implementation, process improvement and team development. • Enterprise-wide System Migration – Within 90 days, managed the complete migration of over 30 critical core system environments from multiple satellite locations world-wide to a state-of-the-art data center. My role was managing a complete turn-key project, from risk analysis to infrastructure design to project plan creation to daily assessment/management to customer communication. This was completed with zero impact to the business.• Infrastructure Roadmap – Developed an infrastructure roadmap using best-of-breed tools (Microsoft IO Plan) and within one year moved our department’s people, process and technology stack from reactive to proactive.• IT Organization Consolidation – Key contributor of a three person task force that designed and successfully implemented a consolidation of over 11 unique IT support organizations, with varying technology stacks, into one support organization. The assessment and strategic plan were completed within 30 days and executed within a 24-hour period to ensure no disruption to our customers. The final result was a 35% reduction in staff that successfully provided 24x7x365 support for over 7,000 people.
Listed skills include Healthcare Information Technology, Software Documentation, Active Directory, Microsoft Sql Server, and 21 others.