Brian Friedhoff Email & Phone Number

Ladue, Missouri, United States

Conducting market research, building a network of reliable vendors and service providers, negotiating the best contracts, inspecting deliveries, and securing new relationships to provide the best hospitality possible.

O'Fallon, Missouri, United States

• Manages all business operations, including, staffing and training of 87 employees to strict standards, customer relations, vendor contract negotiation and implementation, budget and implementation of business growth strategy and marketing campaigns. • Controls all operational aspects of business to ensure year over year growth, implemented strict guidelines for all new projects ensuring clear and concise communication between all stakeholders leading to an average annual gross of $5.5 million dollars. • Analyzes daily consumption of goods along with cost of goods and services to project industry seasonality and employ sound business strategies to mitigate risks while ensuring sustainability and continued growth.• Negotiates contracts with suppliers for goods and conducts regular inventory inspections as a regular method of mitigating risks associated with rising costs within industry.• Develops and implements marketing strategies, carrying projects from implementation through closure ensuring that each project is unique to its scope and stays on time and under budget.• Initiated and executed upon a proposal to increase revenue by modifying restaurant layout to increase seating while increasing efficiency of foot-traffic resulting in 24 additional seats which returned approximately 7% revenue growth.

O'Fallon, Missouri, United States

• Created a personable and professional hospitality team and ensured staff were well-trained and consistently supported• Managed staff through performance evaluations and regular 1-on-1 meetings to ensure individual goals were being met, as well as provided oversight of employee relations to ensure a workplace that is both welcoming and in compliance with industry DEI standards.• Altered menu in accordance with seasonal trends, vendor promotions, and general customer feedback to ensure the highest quality of customer satisfaction while maintaining cost effective business practices.• Monitored customer data through various trackers and excel sheets to mitigate risks and draw actional insights to ensure business growth based on several factors to include customer traffic, seasonality, and industry trends.• Maintained professional appearance, time management skills, strong communication (Written verbal, and listening), and a positive demeanor.

St Ann, Missouri, United States

• Developed, implemented, and coordinated sales objectives, strategies, advertising, and promotional programs and ensuring execution with synchronization to corporate goals• Lead and guide the team in the attainment of revenue goals and performance metrics• Delivered sales presentations to clients and stakeholders throughout the world to maintain customerbrand loyalty• Continuously reviewed market trends and analytics to determine and anticipate customer needs, price schedules, and discount rates• Partnered with finance instructors, training supervisors to develop automated processes to streamline reporting and output• Consistently performed in the top 10% of all sales reps from 2015-2018