Day-to-day support of Miro end-user systems and hardware. On-boarding and off-boarding of employees. Account creation and account management for end-user systems including Okta, Google Workspace, Office 365, Atlassian, and Jira. Management of devices manufactured by Apple (laptops and iPhones) and Windows using JAMF and Workspace One, New office buildout including hardware allocation, wireless and wired network implementation, AV configuration for conference and huddle rooms.

Strategic planning and implementation of IT projects for locations distributed across several West Cost cities. Management of all technology used for day-to-day operations of multiple commercial and residential buildings as well as corporate staff.

Implementation and support of Cisco and Ubiquiti network equipment, Cisco and Fortinet firewall hardware, Cisco and Grandstream VoIP hardware, Windows Server 2008-2016, Windows XP-10, Windows Active Directory and Exchange administration, Lenel-S2 building access control systems, Lenel/PRISM Video Management Systems, Axis and Interlogix video camera hardware.

Working on site @ Capital One, Richmond VA