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Brian G. Email & Phone Number
Vice President
at
Canon Information Technology Services, Inc.
1 work email found
@cits.canon.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President
Location
Chesapeake, Virginia, United States
Company size
Who is Brian G.? Overview
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Quick answer
Brian G. is listed as Vice President at Canon Information Technology Services, Inc., a with 19 employees, based in Chesapeake, Virginia, United States. AeroLeads shows a work email signal at cits.canon.com and a matched LinkedIn profile for Brian G..
Brian G. previously worked as Sr. Director, Business Development & Customer Support at Canon Information Technology Services, Inc. and Senior Director – Business Development & Corporate Communications at Canon Information Technology Services, Inc.. Brian G. holds English Literature from William & Mary.
Company email context
Email format at Canon Information Technology Services, Inc.
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*@cits.canon.com
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Profile bio
About Brian G.
As a strategic and thoughtful leader within contact-center operations, human resources, and business development I apply extensive experience in generating significant cost savings, increasing revenue, and enhancing customer satisfaction by implementing innovative improvements to operational efficiency. I am a trusted strategic advisor that builds and motivates engaged, high-performing teams committed to professional development and industry-leading customer service success. My greatest success has been in identifying talent, encouraging growth, and inspiring the continued evolution of organizations. I particularly enjoy building solutions that prepare, engage, and reward people.In my current role in business development, human resources and customer support at Canon Information Technology Services in Chesapeake, VA, I drive the strategy and day-to-day operations for a multisite contact center providing technical support to our large portfolio of clients. In addition to leading business development, human resources, and direct-sales operations, I also pride myself on being a people-first leader whose teams consistently provide customer service excellence.Some notable highlights of my career include:•
Listed skills include Cross Functional Team Leadership, Marketing Strategy, Customer Experience, Process Improvement, and 18 others.
Current workplace
Brian G.'s current company
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Canon Information Technology Services, Inc.
Employees
19
AeroLeads page
8 roles · 28 years
Brian G. work experience
A career timeline built from the work history available for this profile.
Vice President
Current
Jan 2024 - Present
Sr. Director, Business Development & Customer Support
Lead strategy and daily customer-service operations for multisite contact center providing technical support at all levels. Drive business development through direct sales operations, including creative e-commerce strategic initiatives and implementation of new customer support channels. Lead and develop team of 6 senior managers, 4 managers, and 350 phone representatives, ensuring consistent delivery of industry-leading customer experiences. Guide support team serving as liaison between call center and internal and external entities.
2020 - Jan 2024
Senior Director – Business Development & Corporate Communications
Managed customer-support contact-center operations, overseeing strategy and development of new programs, applications, and support processes. Coordinated product launches and support channels. Evaluated KPIs and adjusted processes to optimize financial and customer-service success. Led team of 6 program managers and ensured proper training and development of all new processes and systems. Conducted executive reviews of existing programs to evaluate effectiveness and spearheaded recommendation and implementation of new systems. Served as company liaison at trade shows and dealer events, demonstrating to industry peers the value of the Canon customer experience.
2015 - 2020
~5 yrs
Director - Business Development
Led creation of Canon’s social media program engaging hundreds of thousands of customers, guiding company’s entrance into new customer-engagement medium. Managed strategy and business operations of several facilities, overseeing day-to-day functions, security, and finance. Collaborated in partnership with executive leadership to drive business development strategy.
2011 - 2015
~4 yrs
Director - Customer Experience
Oversaw quality assurance process and strategy, formalizing practices and developing program ensuring alignment of internal quality assurance measures and customer satisfaction surveys and metrics. Coordinated creation of customer satisfaction groups involving inclusion of professional photographers to represent expert customers; utilized data to operationalize feedback and improve products.
2008 - 2011
~3 yrs
Assistant Director
2001 - 2008
~7 yrs
Contact Center Manager
1999 - 2001
~2 yrs
1 education record
Brian G. education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Brian G. work for?
Brian G. works for Canon Information Technology Services, Inc..
What is Brian G.'s role at Canon Information Technology Services, Inc.?
Brian G. is listed as Vice President at Canon Information Technology Services, Inc..
What is Brian G.'s email address?
AeroLeads has found 1 work email signal at @cits.canon.com for Brian G. at Canon Information Technology Services, Inc..
Where is Brian G. based?
Brian G. is based in Chesapeake, Virginia, United States while working with Canon Information Technology Services, Inc..
What companies has Brian G. worked for?
Brian G. has worked for Canon Information Technology Services, Inc..
How can I contact Brian G.?
You can use AeroLeads to view verified contact signals for Brian G. at Canon Information Technology Services, Inc., including work email, phone, and LinkedIn data when available.
What schools did Brian G. attend?
Brian G. holds English Literature from William & Mary.
What skills is Brian G. known for?
Brian G. is listed with skills including Cross Functional Team Leadership, Marketing Strategy, Customer Experience, Process Improvement, Account Management, Salesforce.Com, Strategic Planning, and Management.
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