Brian Gavaghan Email & Phone Number

Greater Pittsburgh Region

Greater Pittsburgh Region

• Drive and increase wireless product and service sales through managing 20-30 Verizon Wireless indirect sales locations comprised of a combination of local agents and big box retailers. Evaluate sales performance.
• Increased sales of new account module by 109%, led team in year over year sales, internet sales and took last place team to first place within 6 months by developing and implementing new training processes.
• Increased sales 39% by successfully developing and leading the Merchandising Standards project focused on gaining additional display areas to increase sales and standardize merchandising techniques throughout our.
• Improved processes as team lead during the restructuring of the Indirect Channel, effectively collaborating with peers to evaluate, build, execute and support strategies for third party labor

Greater Pittsburgh Region

• Deliver high performance results within a fast-paced demanding solution sales environment by leading teams of 12-35 front line employees. Train, mentor and lead employees in skill building and career development..
• Finished first place out of a 138-store region in new growth product segment by developing and implementing team-based solution strategies.
• Improved employee efficiencies by creating and leading a project focused around new hire training that was adopted by other districts.
• Successfully transformed a struggling location to achieve 40% increase in sales within 4 months by establishing customer service, training and sales improvement processes.
• Winners Circle Award, top 10% of sales; 2002, 2003, 2006

Pittsburgh, Pennsylvania, United States

• Develop assign and monitor sales goals for retail personnel and provide ongoing training to keep employees informed of new products, services and procedures. Assess individual’s and team performance and initiate.
• Improved audit scores 20% by developing new training processes and implementing consistent operational procedures.
• Increased year over year sales by 32%
• 2000 recipient of the Winners Circle Award

Monroeville, Pennsylvania, United States

• Created the ultimate in-store experience by actively listening, consulting with and providing customers with products and solutions which help to simplify and organize their lives. Building my own customer base by.
• Second place finish in regional sales to quotas target for the year
• Winner of 1999 quarterly sales contest

Philadelphia, Pennsylvania, Reading, Pennsylvania

• Managed all aspects of 20,000- square foot athletic footwear and apparel specialty stores including sales, merchandising, staffing, training, audits and inventory. Led large diverse staffs consisting of 11 managers and.
• Assisted in opening 5 new locations within 18 months around Philadelphia and New Jersey.
• Led the opening of stores in Montgomeryville and Reading PA
• Managed to liquidation sale of the Reading, PA Sneaker Stadium and subsequent grand reopening after Just For Feet acquisition.
• Initiated new sales segment of athletic teams in the Reading, PA location increasing sales 10%, gave presentation at annual managers meeting.

Pittsburgh, Pennsylvania; Philadelphia, Pennsylvania

• Manage all aspects of store operations including sales, customer service, merchandising, staffing, training, audits and inventory.
• Won Sales Leadership Award 1992, 1993, 1994
• 1994 - Won Highest Dollar Gain Award for the region
• Won Best Selling Cost Award in region by controlling variable costs and maintaining a wage percent of 7.2%