Customer Service Representative
Current
Sep 2022 - Present
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Brian Givens Email & Phone Number
Budding IT Support Specialist | Technical Troubleshooting | 5+Years Customer Service | Strong Communicator | Enthusiastic of new technology | Patient Care Coordinator at Miracle-Ear, Inc. | Seeking Full time Opportunity
at
Smart City Networks
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Budding IT Support Specialist | Technical Troubleshooting | 5+Years Customer Service | Strong Communicator | Enthusiastic of new technology | Patient Care Coordinator at Miracle-Ear, Inc. | Seeking Full time Opportunity
Location
Washington, District Of Columbia, United States
Company size
Who is Brian Givens? Overview
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Quick answer
Brian Givens is listed as Budding IT Support Specialist | Technical Troubleshooting | 5+Years Customer Service | Strong Communicator | Enthusiastic of new technology | Patient Care Coordinator at Miracle-Ear, Inc. | Seeking Full time Opportunity at Smart City Networks, a company with 305 employees, based in Washington, District Of Columbia, United States. AeroLeads shows a matched LinkedIn profile for Brian Givens.
Brian Givens previously worked as Customer Service Representative at Smart City Networks and Patient Care Coordinator at Miracle-Ear, Inc.. Brian Givens holds Google It Support Professional Certificate, It Support from Merit America.
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Email format at Smart City Networks
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Smart City Networks
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Profile bio
About Brian Givens
Student of Merit America's IT support program. An aspiring IT Support Specialist with 5 years of customer service in a medical facility who is looking to make a career shift into the IT world. Currently employed as a Patient Care Coordinator for Miracle Ear. My tenure in the medical field has given me experience in high pressure environments, troubleshooting, and customer service. Receipient of Central Transport Excellence Award of 2018 for outstanding customer service. Desiring to utilize customer service experience and growing IT Support skills to bring in a new perspective for a tech company. Future plans include studying for the CompTIA for A+ certification once training is completed. Always looking forward to expand my knowledge and share my passion of technology. Skills in: Linux Bash, Windows PowerShell, IPv4, IPv6, Microsoft Office 365, Tech Support Fundamentals, Binary, and DNS.
Current workplace
Brian Givens's current company
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Smart City Networks
5 roles
Brian Givens work experience
A career timeline built from the work history available for this profile.
Patient Care Coordinator
o Schedules patients for cleaning, repairs and annual hearing tests, resulting in improved customer service and saleso Catalogs, maintains, and organizes 120+ patient files, and product information in client relationship management system monthly including necessary file updateso Answers customers inquiries by phone on product information, testing process.
Apr 2022 - Sep 2022
Orthopedic Technician
o Promoted from Central Transport Assistant to Orthopedic Equipment Technician within a 900+ bed facility
Jun 2021 - Jan 2022
Equipment Technician
o Maintained and troubleshot medical equipment to ensure functionality while managing acquisition and advising nursing and engineering staff in cooridnation; resulting in reduced downtime and increased sustainabilityo Communicated with nurses and patients in high pressure situations resulting in improved morale and comfort
Feb 2019 - Jun 2021
Patient Transporter
o Received Central Patient Transport Excellence Award of 2018 for outstanding customer service, enthusiasm, and dedicationo Maintained department standard by meeting or exceeding quota of patient transportations within 23 minutes or fewer with 15 transportations or greater performed daily; resulting in 300-500 transportations monthly
Jan 2017 - Feb 2019
Team & coworkers
Colleagues at Smart City Networks
Other employees you can reach at smartcitynetworks.com. View company contacts for 305 employees →
AC
Anthony Chambers
Colleague at Smart City NetworksLas Vegas, Nevada, United States, United States
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AH
Adrian Hamilton
Colleague at Smart City NetworksAltamonte Springs, Florida, United States, United States
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RR
Ronald Ronald Roberts
Colleague at Smart City NetworksLakeland, Florida, United States, United States
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RM
Ryan Mccart
Colleague at Smart City NetworksAtlantic City, New Jersey, United States, United States
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RG
Ron G
Colleague at Smart City NetworksLakeland, Florida, United States, United States
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RS
R' Shaul
Colleague at Smart City NetworksHenderson, Nevada, United States, United States
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BV
Byju Vp
Colleague at Smart City NetworksChennai, Tamil Nadu, India, India
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AS
Alicia Stevens
Colleague at Smart City NetworksHouston, Texas, United States, United States
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EA
Eddie Altman
Colleague at Smart City NetworksOrlando, Florida, United States, United States
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TC
Tim Carroll
Colleague at Smart City NetworksOrlando, Florida, United States, United States
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Anthony Chambers
Colleague at Smart City NetworksLas Vegas, Nevada, United States, United States
View →
AH
Adrian Hamilton
Colleague at Smart City NetworksAltamonte Springs, Florida, United States, United States
View →
RR
Ronald Ronald Roberts
Colleague at Smart City NetworksLakeland, Florida, United States, United States
View →
RM
Ryan Mccart
Colleague at Smart City NetworksAtlantic City, New Jersey, United States, United States
View →
RG
Ron G
Colleague at Smart City NetworksLakeland, Florida, United States, United States
View →
RS
R' Shaul
Colleague at Smart City NetworksHenderson, Nevada, United States, United States
View →
BV
Byju Vp
Colleague at Smart City NetworksChennai, Tamil Nadu, India, India
View →
AS
Alicia Stevens
Colleague at Smart City NetworksHouston, Texas, United States, United States
View →
EA
Eddie Altman
Colleague at Smart City NetworksOrlando, Florida, United States, United States
View →
TC
Tim Carroll
Colleague at Smart City NetworksOrlando, Florida, United States, United States
View →
4 education records
Brian Givens education
Google It Support Professional Certificate, It Support
Merit America
Graphic Design
Graphic Design
High School Diploma, Senior
FAQ
Frequently asked questions about Brian Givens
Quick answers generated from the profile data available on this page.
What company does Brian Givens work for?
Brian Givens works for Smart City Networks.
What is Brian Givens's role at Smart City Networks?
Brian Givens is listed as Budding IT Support Specialist | Technical Troubleshooting | 5+Years Customer Service | Strong Communicator | Enthusiastic of new technology | Patient Care Coordinator at Miracle-Ear, Inc. | Seeking Full time Opportunity at Smart City Networks.
Where is Brian Givens based?
Brian Givens is based in Washington, District Of Columbia, United States while working with Smart City Networks.
What companies has Brian Givens worked for?
Brian Givens has worked for Smart City Networks, Miracle-Ear, Inc., and Medstar Washington Hospital Center.
Who are Brian Givens's colleagues at Smart City Networks?
Brian Givens's colleagues at Smart City Networks include Anthony Chambers, Adrian Hamilton, Ronald Ronald Roberts, Ryan Mccart, and Ron G.
How can I contact Brian Givens?
You can use AeroLeads to view verified contact signals for Brian Givens at Smart City Networks, including work email, phone, and LinkedIn data when available.
What schools did Brian Givens attend?
Brian Givens holds Google It Support Professional Certificate, It Support from Merit America.
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