Anthony Chambers Email & Phone Number

Las Vegas, Nevada, United States

- Provide in-person assistance with customers to address and resolve network connection issues for their devices- Develop a schedule and process for the installation, termination, and maintenance of network cabling, ensuring efficient moves, and adds of any network or related equipment with minimal down time- Reviewing and updating documentation of.

• Asses hardware and software requirements for planning project and make recommendations based on project requirements and technical specifications
• Manage company devices and accounts using Active Directory.
• Utilize ServiceNow for asset tracking, helpdesk incident monitoring, and KMS documentation.
• Collaborate with multiple departments and properties to ensure successful event set ups and breakdowns
• Diagnose and resolve hardware and software issues on company-supports devices
• Provide efficient troubleshooting, repair, and replacement services for retail point of sale terminals, credit card machines, and printers

Las Vegas, Nevada Area

• Lead multiple projects from initiation to completion, enhancing project processes and procedures
• Authored and presented scopes of work, budgets, and reports to clients
• Reviewed specifications to provide cost and timelines for projects
• Facilitated client meetings to understand their needs and build strong relationships
• Communicated with stakeholders, including managers, vendors and executive leaders
• Lead risk management and mitigation efforts, collecting, analyzing, and reporting job metrics

4981 Shirley st., Las Vegas, NV 89119

- Developed a youth engagement plan with a purpose of informing CCSD students about the services of NPHY has to offer students in need- Connect with CCSD partners to identify best ways to communicate and raise awareness about NPHY with Faculty, staff and students- Trained and engaged with over 1,000 volunteers to perform various community outreach events.

Iowa City, Iowa Area

- Building receptionist- Greetings guests and students- Provide directions ans assistance according to departmental expectations- Research and provide accurate information on and about campuses resources to students and customers- Assist in resident check in and check out process- Accurately communicate issues between residents and hall professional staff.

Williamsburg, IA

- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales- Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting- Maintain knowledge of various store departments and be available to operate cash register for.

Iowa City, Iowa Area

- Acted as the front-line customer contact point in a structured, high call volume Help Desk setting.- Provided (in-person and over the phone) basic technical support of hardware and software incidents and requests to University faculty, staff and students.- Possessed a professional demeanor, close attention to detail, and the ability to tolerate high.