Anthony Chambers Email & Phone Number

Las Vegas, Nevada, United States

- Provide in-person assistance with customers to address and resolve network connection issues for their devices- Develop a schedule and process for the installation, termination, and maintenance of network cabling, ensuring efficient moves, and adds of any network or related equipment with minimal down time- Reviewing and updating documentation of Telecom/Communication rooms, cable infrastructure and all other network-related switches and ports- Ensured proper installation of network hardware and cable assemblies, emphasizing both copper and fiber installations.

• Asses hardware and software requirements for planning project and make recommendations based on project requirements and technical specifications• Manage company devices and accounts using Active Directory.• Utilize ServiceNow for asset tracking, helpdesk incident monitoring, and KMS documentation.• Collaborate with multiple departments and properties to ensure successful event set ups and breakdowns• Diagnose and resolve hardware and software issues on company-supports devices• Provide efficient troubleshooting, repair, and replacement services for retail point of sale terminals, credit card machines, and printers

Las Vegas, Nevada Area

• Lead multiple projects from initiation to completion, enhancing project processes and procedures• Authored and presented scopes of work, budgets, and reports to clients• Reviewed specifications to provide cost and timelines for projects• Facilitated client meetings to understand their needs and build strong relationships• Communicated with stakeholders, including managers, vendors and executive leaders• Lead risk management and mitigation efforts, collecting, analyzing, and reporting job metrics

4981 Shirley St., Las Vegas, Nv 89119

- Developed a youth engagement plan with a purpose of informing CCSD students about the services of NPHY has to offer students in need- Connect with CCSD partners to identify best ways to communicate and raise awareness about NPHY with Faculty, staff and students- Trained and engaged with over 1,000 volunteers to perform various community outreach events aimed at assisting homeless and at-risk youth- Attend and participate in United Way VISTA programs and events

Iowa City, Iowa Area

- Building receptionist- Greetings guests and students- Provide directions ans assistance according to departmental expectations- Research and provide accurate information on and about campuses resources to students and customers- Assist in resident check in and check out process- Accurately communicate issues between residents and hall professional staff including documenting work orders, concerns and taking and relaying messages- Proficient use of computer systems including Google suites programs and Star Rez- Accurately communicate information between desk shifts by utilizing desk logs and in person check in.

Williamsburg, Ia

- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales- Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting- Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary- Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques- Assist Leads, Senior Associates, and Managers in training entry level associates- Assist with loss prevention efforts by providing proactive customer service- Was selected as the "Make A Better World" representative

Iowa City, Iowa Area

- Acted as the front-line customer contact point in a structured, high call volume Help Desk setting.- Provided (in-person and over the phone) basic technical support of hardware and software incidents and requests to University faculty, staff and students.- Possessed a professional demeanor, close attention to detail, and the ability to tolerate high intensity working conditions.- Made quick decisions based on professional judgment and written corporate policies and procedures- Demonstrated strong technical knowledge of Microsoft Windows, Apple MacOS, Linux OS, Microsoft Office 365, mobile technologies, email technologies and applications.- Demonstrated ability to provide excellent customer service to diverse customer populations- Troubleshooting skills and the ability to identify root causes.- Demonstrated excellent written and oral communication skills- Demonstrated knowledge of networking concepts and wireless networking technologies.