Managed the end-to-end process of grants and travel awards for OWA members and partner organizations, overseeing $2.56M in funds. Successfully handled 45 grant projects and 33 travel grants, ensuring compliance and strategic alignment with organizational goals. Developed SOPs to streamline operations and fostered partnerships with 40+ organizations globally. Collaborated with finance, legal, and regional leaders to distribute funds effectively, validate expenses, and monitor project progress. Supported initiatives that advanced animal welfare by enabling commitments to cage-free systems and fostering impact-driven projects worldwide. Tools used: Salesforce, Asana, Google Sheets, and Slack.

Optimized and managed operational workflows, designing and implementing five key administrative processes to enhance efficiency. Spearheaded the introduction of controlled corporate cards and organizational accounts, significantly reducing expense report processing times. Coordinated strategic planning sessions and annual budget creation, fostering collaboration across departments. Organized biannual team retreats to align goals and boost team cohesion. Led training initiatives on operational tools such as Asana, Clara, and Navan, enabling the team to streamline workflows. Collaborated with HR to oversee recruitment processes, from candidate interviews to documentation. Anticipated operational challenges and delivered scalable solutions to ensure organizational objectives were met.

Provided high-level administrative and operational support by streamlining communication channels and managing detailed reports on team performance and activities. Coordinated and executed three large-scale social benefit events in low-income communities, showcasing organizational impact and resulting in a 50% increase in budget allocation and a 70% rise in families served. Organized and facilitated foreign staff visits to communities, ensuring seamless logistics and meaningful engagement. Led the development of task management systems, milestones, and project updates to optimize team efficiency. Ensured compliance with financial documentation for internal and external audits while building strong relationships with vendors and managing event logistics.

Led the promotion and strategic development of the Modern Languages program, increasing student enrollment by 20% year-over-year through targeted social media campaigns and school outreach initiatives. Designed a comprehensive academic roadmap in collaboration with faculty, enabling students to specialize in three distinct areas by the end of the program. Achieved a 30% improvement in program completion and graduation rates by strengthening academic planning and student support systems. Established partnerships with local businesses to create professional internship opportunities and fostered relationships that enhanced graduate employability. Organized initiatives that connected students with industry professionals, increasing the program’s visibility and success.