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Brian Hackney Email & Phone Number
Contact Center Operations
at
ACD Direct - Contact Center Solutions
1 work email found
@sitel.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Contact Center Operations
Location
Charleston-Huntington Area, United States, United States
Company size
Who is Brian Hackney? Overview
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Quick answer
Brian Hackney is listed as Contact Center Operations at ACD Direct - Contact Center Solutions, a company with 244 employees, based in Charleston-Huntington Area, United States, United States. AeroLeads shows a work email signal at sitel.com and a matched LinkedIn profile for Brian Hackney.
Brian Hackney previously worked as Operations at Foundever and SR Team Lead Manager at Sykes. Brian Hackney holds Sociology from Southern Community And Technical College.
Company email context
Email format at ACD Direct - Contact Center Solutions
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{first}.{last}@sitel.com
86% confidence
AeroLeads found 1 current-domain work email signal for Brian Hackney. Compare company email patterns before reaching out.
Profile bio
About Brian Hackney
I love helping people succeed and driving the most potential out of everyone to see them succeed as a manager.
Current workplace
Brian Hackney's current company
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Acd Direct - Contact Center Solutions
7 roles
Brian Hackney work experience
A career timeline built from the work history available for this profile.
Operations
CurrentManage International LOB with 200% growth. Managed multiple LOB with over 2,500 employees leading in vendor performance. Managed the staffing, performance, and growth of the program. Leadership development with 12 leaders and operations team.
Sep 2021 - Present
Sr Team Lead Manager
Overseen team leaders' development and progress virtually. Reviewed strategic action plans with the client for a successful partnership. Virtual learning job aid creator to help with agent development and designed workflows.Overseen 400-1000 Voice and Chat agents for development and goals.Overseen over 50 Team Leader's Development for growth.Overseen the.
Aug 2017 - Oct 2021
Team Lead Manager
Aug 2013 - Aug 2017
Sr Team Manager
Manged and developed team leaders. Point of contact for client relationshipsHR Manager as point of contact for the center.Senior Manger- Leadership Development
Aug 2006 - Aug 2008
Team Manager
Jun 2003 - Aug 2006
Client Services
Hackney Construction Llc
Worked out new prospective clients and negotiated contracts.Successfully negotiated and added contracts for multiple clients including government business and commercial businesses. Maintained the client relationship through life of the contract.
Jan 1997 - Dec 2002
Team & coworkers
Colleagues at ACD Direct - Contact Center Solutions
Other employees you can reach at acddirect-ibo.com. View company contacts for 244 employees →
RB
Robert Burnette
Colleague at Acd Direct - Contact Center Solutions
Cookeville, Tennessee, United States, United States
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RP
Roxane P.
Colleague at Acd Direct - Contact Center Solutions
Appleton, Wisconsin, United States, United States
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CA
Carolyn Adamson
Colleague at Acd Direct - Contact Center Solutions
Atlanta, Georgia, United States, United States
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DG
Dorian Gardner
Colleague at Acd Direct - Contact Center Solutions
Jackson, Tennessee, United States, United States
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PL
Priscilla Ledbetter
Colleague at Acd Direct - Contact Center Solutions
Monterey, Tennessee, United States, United States
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MM
Mary Mcallister
Colleague at Acd Direct - Contact Center Solutions
Nottingham, Maryland, United States, United States
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SB
Sharon Bogumil
Colleague at Acd Direct - Contact Center Solutions
Waterford, Michigan, United States, United States
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JG
Johnny Guyon
Colleague at Acd Direct - Contact Center Solutions
Greater Angers Area, France
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AS
Angela Stinnett
Colleague at Acd Direct - Contact Center Solutions
Cleveland, Tennessee, United States, United States
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TB
Tammy Bashioum
Colleague at Acd Direct - Contact Center Solutions
Atlasburg, Pennsylvania, United States, United States
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Robert Burnette
Colleague at Acd Direct - Contact Center Solutions
Cookeville, Tennessee, United States, United States
View →
RP
Roxane P.
Colleague at Acd Direct - Contact Center Solutions
Appleton, Wisconsin, United States, United States
View →
CA
Carolyn Adamson
Colleague at Acd Direct - Contact Center Solutions
Atlanta, Georgia, United States, United States
View →
DG
Dorian Gardner
Colleague at Acd Direct - Contact Center Solutions
Jackson, Tennessee, United States, United States
View →
PL
Priscilla Ledbetter
Colleague at Acd Direct - Contact Center Solutions
Monterey, Tennessee, United States, United States
View →
MM
Mary Mcallister
Colleague at Acd Direct - Contact Center Solutions
Nottingham, Maryland, United States, United States
View →
SB
Sharon Bogumil
Colleague at Acd Direct - Contact Center Solutions
Waterford, Michigan, United States, United States
View →
JG
Johnny Guyon
Colleague at Acd Direct - Contact Center Solutions
Greater Angers Area, France
View →
AS
Angela Stinnett
Colleague at Acd Direct - Contact Center Solutions
Cleveland, Tennessee, United States, United States
View →
TB
Tammy Bashioum
Colleague at Acd Direct - Contact Center Solutions
Atlasburg, Pennsylvania, United States, United States
View →
1 education record
Brian Hackney education
-
Southern Community And Technical College
FAQ
Frequently asked questions about Brian Hackney
Quick answers generated from the profile data available on this page.
What company does Brian Hackney work for?
Brian Hackney works for ACD Direct - Contact Center Solutions.
What is Brian Hackney's role at ACD Direct - Contact Center Solutions?
Brian Hackney is listed as Contact Center Operations at ACD Direct - Contact Center Solutions.
What is Brian Hackney's email address?
AeroLeads has found 1 work email signal at @sitel.com for Brian Hackney at ACD Direct - Contact Center Solutions.
Where is Brian Hackney based?
Brian Hackney is based in Charleston-Huntington Area, United States, United States while working with ACD Direct - Contact Center Solutions.
What companies has Brian Hackney worked for?
Brian Hackney has worked for Acd Direct - Contact Center Solutions, Foundever, Sykes, Xero, and Xerox.
Who are Brian Hackney's colleagues at ACD Direct - Contact Center Solutions?
Brian Hackney's colleagues at ACD Direct - Contact Center Solutions include Robert Burnette, Roxane P., Carolyn Adamson, Dorian Gardner, and Priscilla Ledbetter.
How can I contact Brian Hackney?
You can use AeroLeads to view verified contact signals for Brian Hackney at ACD Direct - Contact Center Solutions, including work email, phone, and LinkedIn data when available.
What schools did Brian Hackney attend?
Brian Hackney holds Sociology from Southern Community And Technical College.
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