Brian Hardina Email & Phone Number

Wisconsin Rapids, Wi, Us

Conduct needs assessments to identify learning needs. Design and develop learning materials, such as online courses, e-learning modules, instructor-led training materials, and job aids. Collaborate with subject matter experts to ensure that learning materials are accurate and up-to-date. Evaluate the effectiveness of learning programs and make adjustments as needed. Train and support instructors and facilitators.

Tasked to build Imperial Supplies Low-Touch program to assist all types of guests. Built Lead Scoring to identify warm leads based on implicit and explicit behaviors. Continuous improvements made to systems, website, and processes. Working across several teams within Imperial to build the foundation of this program.Member of the Diversity, Equity, and Inclusion (DEI) council, Communications Team for DEI updates, and member of Focus Group facilitation to learn, adapt, and grow the Imperial Supplies culture through a People First lens.

Green Bay, Wisconsin Area

Responsible for the support and processes related to e-procurement customers. Manage orders and inquiries through multiple electronic channels in order to satisfy the needs of our web and platform based customers. Role directly impacts achievement of corporate revenue and growth objectives through account management of platform customers.

Developed close partnerships with new and existing customers to be their “go-to” expert for fleet maintenance supply ordering.Provided my customer base with the support they need to solve problems, increase efficiencies and maximize their use of our customizable technology.Effectively deliver a sales process including questioning, active listening, needs analysis and closing. Use consultative sales techniques to promote Imperial products, services and programs.Engage in and apply concepts from ongoing training and development for continuous improvement of sales techniques.

215 N. Henry, Green Bay, Wi 54311

Established and fostered relationships between brewery distributor and both on- and off-premise account managers. Grew sales through education, sampling events, beer festivals, and visual point of sale items. Assisted in brewery activities such as milling grain, keg cleaning, canning and kegging beer, and bartending.

Consistent leader within the territory around sales results and customer satisfaction. Directed annual sales campaign with year over year accomplishments. Heavy focus on outside sales. Leader in business account growth by use of direct mailing, cold calling, and direct appointments.

Mentor and coach team members to excellence. Developed sales strategies and methods. Territory wide recognition for customer satisfaction and experience.

Embodied a wide working knowledge of products and services. Created custom solutions tailored to unique customer needs. Launched Best Buy Mobile, and effectively trained new employees.

Bachelor Of Business Administration (Bba), Business Administration Emphasis In Management

Bachelor'S Degree, Information Technology

Bachelor Of Science (Bs), Psychology