Brian Hare Email & Phone Number

Jacksonville, Florida, United States

Ensuring seamless execution and delivery of projects through effective planning and coordination. Fostering a collaborative and results-driven approach to achieve project success. Empowering teams with the right tools and resources for efficient project management.

Richmond, Virginia, United States

In my capacity, I have led multifaceted technical projects aimed at driving innovation, maintaining high-quality standards, and ensuring operational excellence for Capital One's extensive network comprising over 600 Branches and Cafes. These projects included the seamless integration of broadband and fiber circuits into our network infrastructure, resulting in significantly improved capabilities and connectivity. My role has required hands-on leadership, characterized by keen attention to detail, particularly in conducting comprehensive technical assessments and spearheading projects to ensure successful completion. Additionally, I have directed the installation of dual diversified carrier circuits, incorporating Comcast broadband and Verizon Fiber, to safeguard uninterrupted branch and cafe operations during outages, thereby upholding a consistently positive customer experience.Key Accomplishments:✓ Championed the successful migration of over 900 branches/cafes from Local Area Networks to Software Defined Wide Area Networks (SD-WAN) within a 3-year timeframe, enabling remote device management and significant cost reductions.✓ Initiated and oversaw ATM network projects, resulting in improved operational efficiency and enhanced customer service across branches.✓ Implemented dual circuits (broadband and fiber) from diversified carriers for over 600 branches/cafes, enabling seamless circuit failover and eliminating the risk of downtime for customers.

Richmond, Virginia, United States

I have been dedicated to guiding agile teams towards process excellence. I have fostered close collaboration with product owners and teams, establishing clear objectives, implementing effective processes, and overseeing successful product deliveries. I have consistently taken a proactive approach to identifying and resolving impediments that hinder the team's progress. Moreover, I have prioritized ensuring that all stakeholders are well-informed about their roles within the Agile process, contributing to a smoother and more efficient workflow.My responsibilities have extended to working closely with various Product Owners, providing valuable coaching and guidance in the selection of the most suitable product management techniques and tools to enhance the team's success.Key Accomplishment:✓ Demonstrated proficiency in Scrum and Kanban Agile Methodologies while successfully managing four Retail Bank Agile teams over a two-year period, including the inception and management of two teams from Sprint 0.

Richmond, Virginia, United States

Contracted to Capital One, I acted as an Operations Project Manager for Stefanini Inc. I led end-to-end project management, including managing project scope, schedules, and budgets through initial customer collaboration and guiding project teams to execute efficiently. I ensured structured project management by generating comprehensive documentation aligned with established methodologies. Collaboration with project teams and resource alignment were key to our success. I also played a critical role in maintaining the availability and functionality of production systems. This encompassed configuration management, software release coordination, and maintaining version control for stability.

Richmond, Virginia, United States

In my role as Product Manager at Bank of America, I served as a central figure overseeing the Peregrine ServiceCenter Application. I played a pivotal role in empowering our helpdesk teams by providing them with efficient problem-solving tools and standardizing trouble-ticket tracking. Furthermore, I enabled streamlined change control, diagnostics, asset management, and workflow practices, contributing to improved efficiency and effectiveness in our operations. One of my key contributions includes leading the seamless migration of two helpdesk tracking systems, Scopus and Tivoli Service Desk, to Peregrine ServiceCenter. In my capacity, I oversaw end-to-end processes, from requirements gathering, documentation, development and training to successful migration.

Business/Music

Business/Music