• Appointed Deputy Lead for Upstream Operations managing a team of 10 members managing task allocation, manpower and schedule planning, troubleshooting and training while picking upstream operations and executions on the job• Served as a main point of contact for troubleshooting and escalation of issues for all operations on the floor• Led daily SQDIP meetings, ensuring proper communication and handovers between shifts.• Perform daily cell culture production activities such as sampling, process monitoring, and scaling up of bioreactor from inoculum stage to harvest.• Participate and provide assistance to relevant cross functional department in troubleshooting of issues that arises from the production process or equipment.• Initiating of records for any non-conformance events• Participate in New Product Introduction (NPI) campaigns• Basic maintenance of analytical equipment such as Blood Gas Analyser,NOVA Bioprofile, Osmometer, Cedex HiRes, Cedex Bio, Centrifuge,used during cell culture sampling activities• Reviewing of production documents such as hard and soft copy forms andelectronic paper batch record.• Mentoring of new manufacturing hires on cGMP practices, SOPs, BatchRecords and Safety Standards

• Involve in hands-on execution of the plant operations and assist Manufacturing Associates in troubleshooting• Monitor and analyze processing parameters for atypical trends and improvement opportunities• Perform solution and equipment preparation• Perform raw material and singe use parts staging and dispensing with additional logistical support responsibility• Stage components for autoclaving and washing• Perform filter integrity testing of sterilizing filters• Perform environmental monitoring of classified manufacturing cleanroom• Support in-process testing of production samples, prior experience with analytical instrument will be a plus point• Actively support continuous improvement initiatives• Support Safety audits• Adhere to any applicable EHS requirements• Ability to adhere to regulatory requirements, written procedures and safety guidelines• Ability to evaluate documentation/data according to company and regulatory guidelines• Ability to interact with inspectors (internal and external)• Ability to interpret and apply Good Manufacturing Practice (GMP) knowledge• Basic statistical mathematical skills• Ability to organize work and handle multiple priorities and meet deadlines• Ability to understand, apply and evaluate basic chemistry, biology and physical principles• Regulatory knowledge• Understanding of analytical methods

• Develop material inventory plans, releasing orders to suppliers, analyzing, consolidating, and reporting supply and demand to management, clients, and customers for raw material and MRO.• Monitor, assess and revise targeted inventory levels in conjunction with changes in demand/supply varia- bility. Coordinate expedition of material release to prevent/alleviate inventory shortages and material scrap exposure.• Cross functional collaboration is required with Manufacturing, F&E, PD, QC, Warehouse, other partners within Amgen and vendors to ensure alignment with demand requirements and available inventory.• Track and analyze monthly performance metrics for adherence, accuracy, cycle times and inventory in-vestment. This includes understanding and contributing to the team’s performance board, and presentingthe board to management. Support global, site, and department continuous improvement efforts.• Interact with Sr. Associate Buyer and with Specialist Production Planner, Quality, Manufacturing, Engi-neering to develop specifications for new equipment and material.

Collate and forward quotation and tender proposals to Local Requestors for evaluation.Compile quotation/tender evaluation report with recommendation submitted by Local Requestors.Generation of Purchase Orders, data entry for the publication of ITQ/ ITT on GeBIZ, creation of contracts, etc.Maintain vendor and contract database and other purchasing and procurement documents.Facilitate other procurement-related administrative activities. Tasks include but not limited to:Process monthly GeBIZ charges and admin fee payments.Track collection/ release of Security Deposits for tenders.Perform specific procurement activities for NSSSupport maintenance of NTU’s GeBIZ main and authorized representative trading partner accounts.Work with NSS IT Team, Centre for IT Services, Office of c purchasing options, policies and processes. Recommend alternate approaches to meet users’ needs.Ensure quality and accurate delivery of services within agreed KPIs and SLAs.Ensure adherence to the University’s guidelines and policies.Relationship Management/ Customer RelationsCooperate and build positive relationships with peers and supervisors to ensure process efficiency and consistency.Provide up to date and accurate status on Purchase Requisitions assigned.Constantly monitor service levels according to agreed KPIs and SLAs to ensure quality and accurate delivery of services.

Processing of New Business applicationsChange request /returned mails follow upFollow up calls with members on payment issuesPrepare weekly reportsBilling reconciliation (Cards/Giro/cheques/cash/etc)Reply to email /letter queries within stipulated timelineLiaison with Partner Ops for Tier 3 escalationLiaising with internal customers for operational issues (claims/Finance/Customer Service/IT/helpdesk,etc)Log tickets when issues arisesAttend ad Hoc road showsAny other administrative dutiesAnswering incoming calls from agents/internal customersLiaison with contact centre in Kuala Lumpur Average 50 email handle per day.Make outbound calls when required (i.e follow up on payment, or systems issues)

Reviews purchase requisitions and coordinate with requester on any clarifications* Maintains and accurately updates the information database* Works with team members to maximize buy-side purchasing opportunities* Develops new and unique customers and accounts* Processes and create purchase orders, requisitions, and bid requests* Communicates with vendors on status of outstanding orders as well as discrepancies with quality and quantity* Analyzes trends and market conditions for present and future pricing, availability, lead-time and capacity of goods and services* Drafts and submits budget proposals and recommends budget changes as needed* Ensure compliance with environmental, health and safety regulations

An IT consultant that provides customized software systems, mobile applications, digital marketing, and business strategies for the customer. I have worked with clients from different industries, including engineering, construction, education, manufacturing and others. My approach is to first identify inefficiencies in the business of my clients, and recommend the most suitable revenue or cost model to aid in their business transformation. After establishing the project scopes, my team and I will utilise the technology and human resources to implement the business solution for our clients.Job scopeMake cold calls to SME to provide provides customized software systems, mobile applications, digital marketing, and business strategies.80 call per day.Meet up with the customer and share my company product to them and provide them the best business strategies to help them improve their business.Target is to get a least one appointment per day.Answering average 50 calls per day on customer enquiries.