Brian Hook Email & Phone Number

New York, Ny, Us

• Manage SaaS project implementations reporting to key stakeholders• Develop Training Strategy and Schedule Training Sessions for key stakeholders in person or via Microsoft Teams• Develop standardized and customer-specific material including but not limited to training resources and Current + Future State Process Mappings• Provide consultative services for contracted customers• Provide continuous customer support using ServiceNow• Travel 50%

Winona, Mn, Us

• Lead a dedicated team of 6 new implementation and sales employees for our SaaS Inventory/CMMS system.• Develop and execute supply chain solution bids, sales strategies, and proposals.• C-Level sales presentations to potential customers on FastCrib software solution via Microsoft Teams or live presentations.• Contract negotiation and management for all new and existing customers.• EOY 2019: 80 total customers with over 5000 active users to date with $15,000/month in recurring subscription fees.• Developed and successfully implemented a migration strategy to transition all customers over to our new version of FastCrib.• Consultative sales of cloud software solutions to meet needs of customers.• Custom build reporting functions to provide customers visibility across their enterprise to help customer's KPI reporting.

Winona, Mn, Us

• Top performing sales professional who sold 15 monthly subscriptions totaling $500,000 in monthly recurring B2B sales for Fastenal through FastCrib platform and $5,000/month in subscription fees through March 2018.• Managed all cloud software sales and implementation activities of North America.• Lead management for all new sales opportunities.• Develop solutions sales strategy to increase sales of software as well as Fastenal product sales while providing lean cost-savings measures to customers via high level sales reporting, analytics, and min-max management.

Winona, Mn, Us

• Hybrid Sourcing Account Purchasing Manager• Assisted in the implementation and training for a Fortune 500 Company.• Developed and mentored the day to day operations of 8 purchasing professionals.• Assist in the hiring and training of all new employees within my department.• Track all products purchased through FastCrib and SAP purchasing software for our contracted customer to provide detailed inventory savings and solutions.• Primary focus in providing cost saving solutions while minimizing manufacturer production losses.• Provide summary of potential opportunity and areas of growth made on a monthly, quarterly, and yearly basis.

Winona, Mn, Us

• Inventory management of critical and non-critical MRO/OEM items for our customer in order to maintain production and avoid work stoppage.• Source current items within the customer's database in order to provide cost savings.• Process and track all purchase orders using SAP purchasing software on a daily basis to ensure timely delivery of all products.• Negotiate pricing within our vendor base in order to remain competitive in an evolving market.

Winona, Mn, Us

• Sourced and quoted MRO items for potential National Accounts contracts.• Worked extensively with Microsoft Excel building spreadsheets to allow our customer to navigate the quotations more efficiently.• Provided management with weekly progress reports detailing the status of each quotation I was processing.

Indianapolis, Indiana, Us

• Managed over 1,000 defaulted student loan collection accounts.• Facilitated necessary Federal loan documentation for accounts.• Provide monthly reports concerning account retention and goals.

Mason, Oh, Us

• Met or exceeded all monthly goals on collection of more than 300 delinquent accounts.• Satisfactorily maintained weekly phone contact with collection accounts.• Entrusted with training of new debt collection staff.• Assist management in data collection and ongoing research.• Maintained monthly goals while counseling other staff with their collections.

Mason, Oh, Us

• Managed over 500 defaulted student loan collection accounts.• Facilitated necessary Federal loan documentation for accounts.• Provide monthly reports concerning account retention and goals.

Winona, Mn, Us

• Managed warehouse inventory for largest Fastenal distribution center in the United States. •Successfully completed and passed mandatory 3rd party Audit of distribution center.• Managed all new product entering distribution center.• Responsible for reorganization of parts based on usage by moving locations adjusting min-max of items across entire distribution center.

• Assisted Executive Director in developing a statewide energy issues survey for Indiana.• Assisted in statistical analysis of survey developed data including demographics.• Coordinated with IUPUI survey Research Center on survey methods.• Developed excel based data collection and analysis tool.• Conducted the telephone surveys.• Formal presentation of results to management.

B.S., Public Management

B.S., Public Management