Digital Capability Team Lead
Current- Developed high-level software engineering team responsible for building and maintaining microservices utilising containerised architecture. Grew the team into one of the leading cloud-based development teams in the.
- Managed day-to-day operations of a high-performing development team, escalating issues and resolving incidents as they occurred.
- Monthly 1:1s with my 15 direct reports. Performance management including regular formal reviews. Engaged performance improvement plans as required.
- Oversaw program of projects and initiatives involving cross-functional stakeholders across the business, including commercial, regulatory, change, and BAU projects.
- Limited WIP across the team and monitored workloads and capacity in order to make data-driven resourcing decisions.
- Worked with senior management in Digital Enablement to best prioritise work to deliver value to customers and drive efficiency.